Had problems with AVG update, links in yahoo, cmd in run, etc

Discussion in 'Malware Help (A Specialist Will Reply)' started by rakesh, May 12, 2009.

  1. rakesh

    rakesh Private E-2

    Hi,

    I had problems with

    1.AVG update...it says update failed access is forbidden by the server.(fixed)
    2.cannot open links in yahoo page.(fixed)
    3.google search redirects to other Ad sites. (not sure)
    4.firefox browser crashes.(not sure)
    5.unable to start automatic updates [Error number: 0x80070715]
    a)automatic updates service shows starting..tried to startup manually but it gives [error:1053]

    All the above problems except number 5 are solved after reading and performing teh steps in READ & RUN ME FIRST malware guide.

    Please find my attached logs and advice me further process.

    Thanking you.

    Rocky
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 6

    What is this:
    C:\Program Files\Common Files\DY

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    Driver::
    aqjpir
    mfmhwrqnn
    ncfhhqwig
    oyefb
    
    NetSvc::
    wkcdg
    pfjmda
    pvrrqnnpm
    ayzylx
    
    File::
    c:\windows\system32\[u]0[/u]25.tmp
    c:\windows\system32\tnuzmtmi.dll
    c:\windows\system32\[u]0[/u]213.tmp
    c:\windows\system32\[u]0[/u]4.tmp
    c:\windows\system32\[u]0[/u]17.tmp
    
    Registry::
    [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{05e581f0-222e-11dd-bc6d-0018de0ec3aa}]
    
    [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4279a1f6-72af-11dd-94c7-0018de0ec3aa}]
    
    [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{dab7446c-3c50-11de-b1dd-f2d843625846}]
    
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\aqjpir]
    
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\mfmhwrqnn]
    
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ncfhhqwig]
    
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\oyefb]
    
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ayzylx]
    
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\pfjmda]
    
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\pvrrqnnpm]
    
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\wkcdg]
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now download and install:
    Java Runtime 6

    Now run Ccleaner.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  3. rakesh

    rakesh Private E-2

    Hi Tim,

    I have performed all the tasks that you have told. Please find attached logs with this post.

    C:\Program Files\Common Files\DY

    This is my folder of documents...i have renamed it like that.

    everything is working fine but unable to do windows update.

    Thank you so much
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    We still have a few items to deal with.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    Driver::
    ayzylx
    pfjmda
    pvrrqnnpm
    wkcdg
    
    NetSvc::
    ayzylx
    pfjmda
    pvrrqnnpm
    wkcdg
    
    File::
    c:\windows\system32\tnuzmtmi.dll
    c:\windows\DUMP9b84.tmp
    
    Registry::
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ayzylx]
    
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\pfjmda]
    
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\pvrrqnnpm]
    
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\wkcdg]
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run CCleaner.

    Then make sure this folder is empty of everything except for files from today:
    C:\WINDOWS\temp\

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  5. rakesh

    rakesh Private E-2

    Hi,

    How are you doing? how was your long weekend?

    Please find the attached logs.

    Thanking you.

    rakesh
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sweet.....your logs are clean. If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     

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