Hard to remove spammin' trojan

Discussion in 'Malware Help (A Specialist Will Reply)' started by cesgrec2, Jan 10, 2006.

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  1. cesgrec2

    cesgrec2 Private E-2

    Hi,
    I'm Cesare from Rome, Italy (really)
    My PC has been affected,
    after downloading a false codec

    VideoCodec3_05b_9.exe

    to see a posted video,
    by a trojan called from Kaspersky

    Trojan-Clicker.Win32.Bomka.a

    Done all as shown in your knowledge database
    (all but antivirus: usually I use Norton, but it didn't detect it, then
    after a cleaning I installed a trial version of kaspersky, but occurred too many conflicts, at least I can post an HJT scanLOG with Kasp installed, but now I propose to reinstall NAV)

    Manually removed: ietools.exe, gcac.exe, kaboom.dll, gtrack.dll, from WINDOWS\system32 and many little executables recently created by this trojan who clones himself in *\Temp folder
    and tries to connect to net (stopped by DialerControl and Zone Alarm)

    Now I remain hopely without the trojan (I'm not so sure),
    and with some conflicts due to registry-keys removal (was not so clever..)
    and more, can't restore!

    I'll try to reinstall all internet-related programs to recover conflicts due to keys' missing (I suppose) and
    hope in a little help from my friends (Joe Cocker said...)
    See U and help me please!
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to MGs!

    Did you install this Dialer Control program yourself to protect from porn dialers?
    O4 - HKLM\..\Run: [Dialer Control] C:\PROGRA~1\DIALER~1\dc.exe

    We need HJT logs to be posted from normal boot mode not safe mode. This is covered in step 7 of the READ & RUN ME.

    Also you need to complete the online scans and attach their logs. This is covered in step 6 of the READ & RUN ME.

    I will attempt to give you a fix below but somethings may be wrong or not work since the HJT log was not from normal boot. Also I need the output from the online scanners.

    Make sure viewing of hidden files is enabled (per the tutorial).

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O2 - BHO: MSX - {037CE595-57CB-4EB5-9775-97BC112F3BB3} - C:\WINDOWS\System32\msx.dll (file missing)
    O2 - BHO: (no name) - {A853979C-2A9A-4ACB-8975-5740A7E26CB4} - (no file)
    O2 - BHO: (no name) - {CC56A1F3-9B83-45FF-8CB6-D58959492F0F} - (no file)
    O4 - HKLM\..\Run: [gCac] C:\WINDOWS\gcac.exe
    O4 - HKLM\..\Run: [runapp] C:\WINDOWS\system32\icqchk.exe

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete
    :
    C:\WINDOWS\System32\msx.dll
    C:\WINDOWS\gcac.exe
    C:\WINDOWS\system32\icqchk.exe

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
    Now run Ccleaner (installed while running the READ ME FIRST).


    Now reboot in normal mode and post a new HJT log. And tell us how things are working.

    Reminder Note: Once we have determine you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  3. cesgrec2

    cesgrec2 Private E-2

    Welcome to MGs!

    Did you install this Dialer Control program yourself to protect from porn dialers?
    O4 - HKLM\..\Run: [Dialer Control] C:\PROGRA~1\DIALER~1\dc.exe

    YES

    We need HJT logs to be posted from normal boot mode not safe mode. This is covered in step 7 of the READ & RUN ME.

    Also you need to complete the online scans and attach their logs. This is covered in step 6 of the READ & RUN ME.

    DONE BUT NOT PANDA TOO MUCH TIME (3 H. PREVISION)

    I will attempt to give you a fix below but somethings may be wrong or not work since the HJT log was not from normal boot. Also I need the output from the online scanners.

    Make sure viewing of hidden files is enabled (per the tutorial).

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O2 - BHO: MSX - {037CE595-57CB-4EB5-9775-97BC112F3BB3} - C:\WINDOWS\System32\msx.dll (file missing)
    O2 - BHO: (no name) - {A853979C-2A9A-4ACB-8975-5740A7E26CB4} - (no file)
    O2 - BHO: (no name) - {CC56A1F3-9B83-45FF-8CB6-D58959492F0F} - (no file)
    O4 - HKLM\..\Run: [gCac] C:\WINDOWS\gcac.exe
    O4 - HKLM\..\Run: [runapp] C:\WINDOWS\system32\icqchk.exe

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete:
    C:\WINDOWS\System32\msx.dll
    C:\WINDOWS\gcac.exe
    C:\WINDOWS\system32\icqchk.exe

    DONE

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    IT DIDN'T HAPPEN

    Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
    Now run Ccleaner (installed while running the READ ME FIRST).

    DONE, NOW PC SEEMS ALLRIGHT

    Now reboot in normal mode and post a new HJT log. And tell us how things are working.

    Reminder Note: Once we have determine you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

    THANKS CHAS
     
  4. cesgrec2

    cesgrec2 Private E-2

    forgot to attach logs, sorry
    here they are
    thanks
     

    Attached Files:

  5. cesgrec2

    cesgrec2 Private E-2

    P.S.:
    during Bit Defender scanning, Dialer Control stopped my dial-up connection cause of a connecting request from
    C\WINDOWS\system32\rasautou.exe
    ..is it a service or...?
    never happened before...
    Thanks Chas
     
  6. cesgrec2

    cesgrec2 Private E-2

    any answer?
    thanks anyway
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You BitDefender log was not a complete log and thus did not show information on where it find problems. The whole log should be posted.

    See the below for info on rasautou.exe which is a valid program:
    http://www.liutilities.com/products/wintaskspro/processlibrary/rasautou/

    You're HJT log was clean! If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

    After that, you should work thru the below link:

    How to Protect yourself from malware!
     
  8. cesgrec2

    cesgrec2 Private E-2

    Nice shot my friend

    You really helped me!
    Thanks

    Cesare
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome!
     
  10. cesgrec2

    cesgrec2 Private E-2

    please can help me with CCleaner?
    I've posted another thread
    thanks a lot
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes! And BJ merged into to this thread which probably should not have been done.

    I see you started another thread on it too. Please stay in that thread. The problems in this thread have been resolved. Questions on Ccleaner use do not belong in this thread.

    I will delete the merged in posts from this thread because they make the end confusing as they do not relate to your Trojan problem.

    This thread is closed. If you need to reopen this for any reason, please PM me.
     
    Last edited: Jan 12, 2006
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