Hardware Crash?

Discussion in 'Hardware' started by Phlegmbot, Nov 12, 2015.

  1. Phlegmbot

    Phlegmbot Private First Class

    I've a couple of blue screen crashes the last couple of days. My computer DID take a fall a couple of weeks ago, but it seemed to fare OK. But now I'm wondering if these crashes are a result of that drop...

    Here's the WHO CRASHED report from crashes I've experienced:

    System Information (local)
    ________________________________________

    computer name: K-OK_PFFT
    windows version: Windows 7 Service Pack 1, 6.1, build: 7601
    windows dir: C:\Windows
    CPU: GenuineIntel Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz Intel586, level: 6
    8 logical processors, active mask: 255
    RAM: 6430392320 total
    VM: 2147352576, free: 1926041600

    Thu 11/12/2015 5:07:54 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\111215-28860-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x74200)
    Bugcheck code: 0x1A (0x5002, 0xFFFFF70001080000, 0x2771A, 0x5A734FFFFFFFE)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Thu 11/12/2015 5:07:54 AM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: win32k.sys (win32k!BRUSHOBJ_hGetColorTransform+0xB8084)
    Bugcheck code: 0x1A (0x5002, 0xFFFFF70001080000, 0x2771A, 0x5A734FFFFFFFE)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\win32k.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Multi-User Win32 Driver
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Wed 11/11/2015 5:01:07 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\111115-25334-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x74200)
    Bugcheck code: 0x1A (0x5003, 0xFFFFF70001080000, 0x48B25, 0x92856009)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    ==
    THANK YOU!
     
  2. Eldon

    Eldon Major Geek Extraordinaire

    And you dropped the computer.

    Turn it off, remove the back cover and reseat the RAM modules. Ensure they are firmly in place without forcing them.
     
  3. Phlegmbot

    Phlegmbot Private First Class

    The HD is fairly new (a few months old), so I didn't think it was memory corruption. Thx for the reply!
     

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