Have 2 of the same usb devices but control software only sees one.

I purchased 2 usb foot switches that are the same and the control software that came with them are the same. The software is very simple and made just to map keys from keyboard to the foot pedals. I tried loading the program twice, renaming the program by just adding a 1 and a 2 respectively to them. The problem is that the program just sees one foot swtich, even when I open up each app separately and use the number 1 to do the first foot switch and app 2 for the second foot switch. Anyone know how I can solve this??

 

Your gonna need to contact the company that made the software/device, chances are each foot pedal is using the same usb identifier and thats not allowing them to be recognized separately.