Have read and run, still plagued

Discussion in 'Malware Help (A Specialist Will Reply)' started by alchemilla, Oct 2, 2007.

  1. alchemilla

    alchemilla Private E-2

    Hello
    Have read and run first, but still plagued by insidious Generic worm, Spyware Juansearch and Vundo. Maybe they're all vundo things, dunno. I have also run Vundofix though I am always reinfected very quickly.

    I have actually done the procedure more than once, several days ago, but I think I finally did it correctly and can post logs without shame...hopefullly.

    Some comments: I had to reboot in Normal mode just before running bitdefender in order to get my wireless to connect. Then went back into Safe Mode for the bitdefender scan itself.

    Also, just before running getrunkey, I was notified by McAfee that the once called "Generic" was back already, though I had seen Generic in my Counterspy fix just hours prior.

    Attached are the first three logs.

    I would be so grateful to any lovely geek that is willing to help.
     

    Attached Files:

    alchemilla, Oct 2, 2007
    #1
  2. alchemilla

    alchemilla Private E-2

    And the other logs too.

    Er...I was just going to add the hijackthis log, and I think I renamed the folder analyse.exe, not the file. I spoke too soon about making mistakes! Bleh, will do Hijack again now.
     

    Attached Files:

    alchemilla, Oct 2, 2007
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please:
    Download this file - Combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Attach anew logs for:
    ShowNew
    GetRunKey
    HJT
    ComboFix
     
    TimW, Oct 2, 2007
    #3
  4. alchemilla

    alchemilla Private E-2

    Thank you, Tim, for replying so quickly!

    Attached are the logs as you requested:
     

    Attached Files:

    alchemilla, Oct 2, 2007
    #4
  5. alchemilla

    alchemilla Private E-2

    And the Hijack log:
     

    Attached Files:

    alchemilla, Oct 2, 2007
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use add/remove programs to uninstall:
    URL Assistant"
    Viewpoint Media Player

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix, exit HJT.

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Please attach new logs for:
    ShowNew
    GetRuney
    HJT
    Avenger
     
    TimW, Oct 3, 2007
    #6
  7. alchemilla

    alchemilla Private E-2

    Thank you Tim for your time...what would the world do without you guys? Logs attached. Let me just ask an ignorant question...am I supposed to stay off the internet in between our replies? No checking my email, browsing the web, etc? I did go online yesterday (I work from home and NEED the internet to do so) and then ran cCleaner before beginning your tasks this morning. I also have subscription to Counterspy, which runs automatically. Just so you know.

    Okay, the logs:
     
    alchemilla, Oct 4, 2007
    #7
  8. alchemilla

    alchemilla Private E-2

    Um, try again... THE LOGS:
     

    Attached Files:

    alchemilla, Oct 4, 2007
    #8
  9. alchemilla

    alchemilla Private E-2

    And the avenger log:
     

    Attached Files:

    alchemilla, Oct 4, 2007
    #9
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Turn off/disable all anti-virus and spyware while you do the following:

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix, exit HJT.

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Attach new logs for:
    ShowNew
    GetRunKey
    HJT
    Avenger

    Empty out your temp files ....and let me know how things are running and if you got any error messages when doing the above.

    Be sure to re-enable your anti-virus.
     
    TimW, Oct 4, 2007
    #10
  11. alchemilla

    alchemilla Private E-2

    Hi Tim
    Did as you suggested, but the following lines did not appear for fixing:
    O2 - BHO: (no name) - {66D3B1F8-74A0-4967-BBC8-51ABD1642F40} - C:\WINDOWS\system32\mlljh.dll (file missing)

    O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\uokbfmfu.dll",sitypnow

    I fixed the other one you mentioned.

    When I ran avenger, I got the following error:
    Script file located at: dcfgswdx

    Could not open script file! Error

    Could not open script file! Status: 0xc000003b Abort!

    You should know that I ran cCleaner and Vundofix (just to check and see) over the weekend, and Counterspy did its regular thing. Tell me if I shouldn't be interrupting our fixing sessions with other stuff.

    Attached are the logs:
     

    Attached Files:

    alchemilla, Oct 8, 2007
    #11
  12. alchemilla

    alchemilla Private E-2

    And the Hijack log
     

    Attached Files:

    alchemilla, Oct 8, 2007
    #12
  13. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I don't know why Avenger didn't run properly....please try again and do exactly as written:

    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Attach the log.

    Tell me how things are running.
     
    TimW, Oct 8, 2007
    #13
  14. alchemilla

    alchemilla Private E-2

    Okay, no error message this time with avenger. Log attached.

    Things seem to be running faster...no sign of the dreaded popups yet. Fingers crossed.

    You guys deserve medals for providing this service. The loss of productivity due to viruses, the irritating pointlessness of them...it boggles the mind.
     

    Attached Files:

    alchemilla, Oct 9, 2007
    #14
  15. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    That should have done it ....

    You may uninstall any programs we had you download (including CounterSpy, etc).

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
    * go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     
    TimW, Oct 9, 2007
    #15

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