have some problems.

Discussion in 'Malware Help (A Specialist Will Reply)' started by lostwallet, Jul 20, 2013.

  1. lostwallet

    lostwallet Private E-2

    hi id like to get some help , iv scanned my computer and nothing gets found, maby you guys can give me some help, ill download highjack this and post log soon but for now i got an issue were when i right click on any icon on my computer it freezez and does not respond lol.... i also have a dumb website search engine i cant get rid of
     
  2. lostwallet

    lostwallet Private E-2

    Logfile of HijackThis v1.99.1
    Scan saved at 2:23:39 PM, on 20/07/2013
    Platform: Unknown Windows (WinNT 6.01.3505 SP1)
    MSIE: Internet Explorer v10.0 (10.00.9200.16635)

    Edit by chaslang: Inline and extremely outdated version of HJT log removed.
    Please read the sticky/pinned threads. In particular >> Forum Rules and Guidelines

    For malware removal help you need to start here >> READ & RUN ME FIRST. Malware Removal Guide
     
    Last edited by a moderator: Jul 20, 2013
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  4. lostwallet

    lostwallet Private E-2

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to run the READ & RUN ME FIRST and attach the requested logs. It requested logs from the below:
    1. RogueKiller
    2. Malwarebytes
    3. TDSSKiller
    4. Hitman Pro
    5. MGtools
    What you attached is not anything we requested.
     
  6. lostwallet

    lostwallet Private E-2

    so i have dun what u asked me here are logs , if i dont have the other logs , the program would not install correctly

    also recently iv been getting this blue screen ,

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 4105

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF88004002883
    BCP3: FFFFF880097AF260
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\071313-31340-01.dmp
    C:\Users\mike\AppData\Local\Temp\WER-48032-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Which program? MGtools does not require an install.

    Based on what you have posted thus far, it does not appear that you are having malware problems. Perhaps you should be posting in the Software Forum for help troubleshooting Windows.
     

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