have virus .its hard to scan your programs.suggestions?

Discussion in 'Malware Help (A Specialist Will Reply)' started by julesfl, Oct 18, 2012.

  1. julesfl

    julesfl Private E-2

    My laptop w7 mouse is frozen on main boot and safe mode. I managed to install rogue killer but using tab I cannot get to location on rkiller to hit scan button. I am using correct tab key. Is there just a few programs I. Can run and post on here? Am I in a hopeless situation? Shame on me for not backn up files. On bootup "fun something pops up and all sorts of pop ups. I down loaded you tube video when this started. Thanks for any suggestions
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Can you open task manager and try to run the cleaning tools that way?
     

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