Having multiple problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by HempknighT, Apr 24, 2005.

  1. HempknighT

    HempknighT Private E-2

    Re: Can' get rid of pop up web pages

    okay, first let me start of by saying that I have spent countless hours on this damn computer at my house and I still cant get rid of all the spyware and pop ups. I have a term paper due and this comp is driving me insane! I emptied the temp and prefetch files and turned off system restore b4 restarting it safe mode, then I emptied the temp files again then ran spybot search and destroy and ad-aware and coolwwwshreader. after a few hours i finally got rid of this ClientMan. I did turn sys restore back on when i restarted. then scanned with all the programs listed above, spybot found no spyware, but ad aware and the other program picked up a few in the scan but were able to get rid of them. So then i connect my internet cord back into my modem so I could try and update the norton antivirus and the other scanners. I was on for less than a minute and already I get pop ups and I cant get on the internet or even update spybot or my norton antivirus, every time i access the internet i get a "search the web" thing plus this annoying little search the web bar at the corner of the screen in my task bar. So then i dissconnect the cord and ran spybot again and it came up w/ 20 hits. I got 20 spyware viruses in less than a min on the internet, after the scan was complete, it got rid of them then the whole computer froze up. For example, every window u pull up, if u try to close it, it wont close it just freezes after u click the x button. So i turned it off manually. How the heck do i fix this prob? I'm kind of new w/ this so bear with me, I'm dumb when it coomes to fixing computers.
     
  2. HempknighT

    HempknighT Private E-2

    Re: Can' get rid of pop up web pages

    oh and by the way, i did download THE CLEANER, but i endded up w/ an error while trying to install it
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Can' get rid of pop up web pages

    Please do not post requests for help in another users thread. I'm moving you to your own thread.

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds