Having Problems with Read Me Run Me

Discussion in 'Malware Help (A Specialist Will Reply)' started by SkinzyB, Aug 24, 2008.

  1. SkinzyB

    SkinzyB Private E-2

    I have used your read me run me before with great success and I try to check the other threads first for help with my problems. I have the same thing that others have mentioned the red circle with a white X in it. I am unable to download any of the programs in the cleaning part of the thread. So I down loaded them to a thumb drive on another computer then moved them to the problem computer. The super antispyware does nothing when I click on it and spybot installs (or at least says it does) but doesn't actually run when I click on it. Wanted to see if I should continue with the other programs since the first two wouldn't go. I know this is not the only infection on the computer and after about 45 min the malware is so strong I cant even access your website without shutting down for a bit first and rebooting. It also talks to me and tells me that I am infected and need to get my computer cleaned up. I have pop ups from registry defender and Zoombli. I already had CCleaner and use it often and it still works fine but thats all that will go. Any help is apprieciated.
     
    SkinzyB, Aug 24, 2008
    #1
  2. SkinzyB

    SkinzyB Private E-2

    PS neither of those two scans will run in safe mode either and i have found antivirus 2009 as well on the problem computer
     
    SkinzyB, Aug 24, 2008
    #2
  3. SkinzyB

    SkinzyB Private E-2

    After about 8 hours I have finally gotten Malwarebites, combofix, and mgtools to run logs are attached. Hope its good news. Thankyou in advance
     

    Attached Files:

    SkinzyB, Aug 24, 2008
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This PC was very badly infected!!!! And no wonder! You are running it with NO PROTECTION. Why????

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [Zkykt] C:\WINDOWS\s?mbols\?explore.exe
    O15 - Trusted Zone: *.imagesrvr.com
    O15 - Trusted Zone: *.media-motor.com
    O15 - Trusted Zone: *.mediatickets.net
    O15 - Trusted Zone: *.adgate.info (HKLM)
    O15 - Trusted Zone: *.dollarrevenue.com (HKLM)
    O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
    O15 - Trusted Zone: *.imagesrvr.com (HKLM)
    O15 - Trusted Zone: *.matcash.com (HKLM)
    O15 - Trusted Zone: *.media-motor.com (HKLM)
    O15 - Trusted Zone: *.mediatickets.net (HKLM)
    O15 - Trusted Zone: *.snipernet.biz (HKLM)
    O15 - Trusted Zone: *.systemdoctor.com (HKLM)
    O15 - Trusted Zone: *.winantivirus.com (HKLM)
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} -
    O18 - Protocol: bw+0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw+0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: bwg0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwg0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0s - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: offline-8876480 - {65CA941B-C8EE-4B24-819B-05EB99425E08} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    After clicking Fix, exit HJT.

    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    chaslang, Aug 25, 2008
    #4
  5. SkinzyB

    SkinzyB Private E-2

    I got a sucessful message when adding that to the registry. Computer seems to be working alright but haven't had a chance to do much, thought it was okay before and it obviously wasn't. Thanks for you help. Files you requested are attached.
     

    Attached Files:

    SkinzyB, Sep 6, 2008
    #5
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Your logs are clean. Now you need to get properly protected which the last step below will take care of.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    9. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
    chaslang, Sep 8, 2008
    #6

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