Headaches galore starting with redirecting websites

Discussion in 'Malware Help (A Specialist Will Reply)' started by corkydee, Dec 12, 2010.

  1. corkydee

    corkydee Private E-2

    Google and other links in IE8, Firefox 3.5.9 and Safari for Windows are all being redirected, as is access to several of your suggested websites, and even I-Tunes will not open. The redirected sites I end up getting are ad-based search websites. And last, the mouseovers on your website are showing up as ads instead of text boxes. I downloaded the software as suggested from another computer and ran them on my infected PC - the logs are attached. Please help! I have 4 logs attached plus the following log from Superantispyware.

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 12/11/2010 at 08:43 AM

    Application Version : 4.46.1000

    Core Rules Database Version : 5986
    Trace Rules Database Version: 3798

    Scan type : Complete Scan
    Total Scan Time : 01:20:45

    Memory items scanned : 642
    Memory threats detected : 0
    Registry items scanned : 9181
    Registry threats detected : 0
    File items scanned : 28655
    File threats detected : 0
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Running from: c:\documents and settings\Dad Work\Desktop\Anti Malware Stuff\ComboFix.exe <--- Combofix needs to be directly on your desktop, so remove it from the folder it's in.

    If you did not deliberately set this proxy yourself then please include it in the HJT fix below:

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix exit HJT.

    C:\Documents and Settings\Dad Work\Application Data\BB63.98C <--- Do you know what this file is, what it's for? If not then delete it.

    Delete these files:
    Please also download MBRCheck to your desktop

    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some data on it
    • Right click on the screen and select > Select All
    • Press Control+C
    • Open a notepad and press Control+V
    • now please ATTACH that report to this thread

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

    How're things running?
     
  3. corkydee

    corkydee Private E-2

    Did as suggested and attached logs. Then went into Firefox to go to your website and was redirected. Tried again in Safari and was also redirected. If it matters, one of the ad sites was a Walmart ad saying I won $1000. I remember seeing this ad about the time my computer started acting up. I rebooted and tried IE which was also redirected. Bummer eh?
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!


    Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.

    • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
      Vista/Windows 7 users right-click and select Run As Administrator.
    • If TDSSKiller does not run, try renaming it.
    • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
    • Click the Start Scan button.
    • Do not use the computer during the scan
    • If the scan completes with nothing found, click Close to exit.
    • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_14.17.05_log.txt) will be created and saved to the root directory ( usually Local Disk C ).
    • Attach this log to your next message


    Please also download MBRCheck to your desktop

    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...

    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:

    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message.
     
  5. corkydee

    corkydee Private E-2

    Well, by virtue that i am attaching these logs from my infected computer the problem may have been resolved. My logs are attached in case there are more things I need to do. I guess thru testing I will find out for sure. I thank all of you that helped!
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The MBRCheck indicates this is a Windows 98 machine. Is that correct ( I haven't looked at the other logs yet )?

    It would appear that TDSSKiller fixed your problems. Let me know if you have any other issues.

    In the meantime, If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:




    Help Support MajorGeeks
    Buy Discounted Software @ Majorgeeks Store. Giveaways Too!

    Majorgeeks Geek Wear. Hats, T-Shirts, Hoodies

    MajorGeeks on FaceBook
     
  7. corkydee

    corkydee Private E-2

    My computer is Windows XP from January 2006 and not quite as ancient as Windows 98. I will run thru the procedures you sent and let you know how this works over the next couple days. I really appreciate your help!
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Do let me know if you have any other issues. ;)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds