Hello, Having a major cleanup Headache.

Discussion in 'Malware Help (A Specialist Will Reply)' started by lott, Sep 13, 2007.

  1. lott

    lott Private E-2

    Ok so I've done all of the stages in Read & Run my logs are on here (i HOPE)

    I'm still getting win32.agent.bck when my AV starts up.

    Any help will be gratefully recieved.

    Many thanks in advance.

    I forgot to add this which I got from bitdefender.

    BitDefender Online Scanner - Real Time Virus Report



    Generated at: Thu, Sep 13, 2007 - 16:21:47


    --------------------------------------------------------------------------------





    Scan Info



    Scanned Files
    164561

    Infected Files
    13








    Virus Detected



    Trojan.Fotomoto.E
    1

    Trojan.Vundo.DMP
    11

    DeepScan:Generic.Virtumonde.1.9E9AE727
    1
     

    Attached Files:

    Last edited: Sep 13, 2007
  2. lott

    lott Private E-2

    I forgot to add I've run vundo.fix and counterspy as well and the txt file is here.
     

    Attached Files:

    Last edited: Sep 13, 2007
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please follow the instructions in the Read and Run First sticky for downloading and renaming HJT:
    C:\Documents and Settings\Owner\My Documents\My Received Files\HijackThis.exe ---> this is exactly where we tell you not to install it!
    It should be here:
    C:\Program Files\HijackThis\analyse.exe
    Now

    1. Download this file - Combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Attach a new log for:
    ComboFix
    HJT
     
  4. lott

    lott Private E-2

    Sorry about the hijackthis file, I thought I did it right, and I'm really hope i've done it right this time. I'm sure you're fed up with telling people.

    anyway here they are.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking fix, exit HJT

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Attach new logs for:
    ShowNew
    GetRun
    HJT
    Avenger
     
  6. lott

    lott Private E-2

    Thank you for your reply here are the new logs. :wave
     

    Attached Files:

  7. lott

    lott Private E-2

    Some of the files you asked me to delete where not there. I did close all browser windows.
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What is this ---> Bug Manager

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 10
    Java(TM) SE Runtime Environment 6 Update 1

    Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:
    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Attach that log and tell me how things are running.
     
  9. lott

    lott Private E-2

    Hi Tim,

    Bug manager is this,http://www.fitbug.com/not AV software just my pedomitor software.

    Things are running well no pop ups and it's alot a faster.

    Done as you asked.

    Log below.
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean. You may uninstall any programs we had you download (including CounterSpy, etc).

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
    * go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     
  11. lott

    lott Private E-2

    Tim,

    Thanks from the bottom of my heart, you've given me back my PC, You do this task on your own time and for no money, and i am truely thankful.

    Lotts
     
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You're quite welcome.....safe surfing!! :)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds