hello to all..hope this is the right place for this question

I am having problems with not being able to access drop down menus online. I also cannoLogfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:00:05 PM, on 7/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.5730.0013)
Boot mode: Normal

t hear music in certain web pages and cannot edit any of my online photos. i have ran spybot and avg both came up empty. here is my hijack this log..thanks to anyone that has any advice.

 

[FONT=Verdana, sans-serif]Welcome to MajorGeeks.com![/FONT][FONT=Verdana, sans-serif]

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

[/FONT][FONT=Verdana, sans-serif]Read & RUN ME FIRST Before Asking for Support[/FONT]

 

my computer will not let me run these steps. i have run avg and spybot. can anyone help me with my log...



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:33:47 PM, on 7/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.5730.0013)
Boot mode: Normal

 

You posted less than 10 minutes after I gave you the link you need to follow. You haven't even had time to clean your computer and download the applications mentioned in the link, let alone try to run them.

Please work through the link provided and if you should have any difficulties with this, please describe what issues you are experiencing in detail.

As for posting in HJT logs, please read and follow this link http://forums.majorgeeks.com/showthread.php?t=38752

 

i am having trouble opening links as well as accessing drop downs. i am very limited in what i can do on the net. should i go somewhere else?

 

No Hang in there. An Authorized Malware Fighter will be along to assist you as soon as they can.

 

thanks!!!!!!!