Help! AntiVirus 2008 Xp.

Discussion in 'Malware Help (A Specialist Will Reply)' started by covertOP, Sep 14, 2008.

  1. covertOP

    covertOP Private E-2

    I was playing a game today and my comp crashed . I rebooted the second i loged in everything seemed normal then my firewall turned its slef off. i turned it back on. then an install window pops for AntiVirus 2008 Xp i couldnt exit out of it so i shut down my comp by butten. i turned it back on to run a scan and i got a message saying 2 infections found you know danger. so im at my wits end here i have windows xp and thats as far as i know could some one help me?
     
    covertOP, Sep 14, 2008
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    READ & RUN ME FIRST. Malware Removal Guide
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:


    1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
    chaslang, Sep 15, 2008
    #2
  3. covertOP

    covertOP Private E-2

    Ok i downloaded everything got everything set up i will attach logs asap. also when i try to install superanti spyware i get an error saying admin. account has set security bla bla basicly i cant install because apprently my admin account has been set up to not allow this file??? never herd of this before
     
    covertOP, Sep 16, 2008
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Try renaming the SUPERAntiSpyware.exe file to SAS.exe and see if it will install. Otherwise running Malwarebytes first and then try SUPERAntiSpyware.
     
    chaslang, Sep 16, 2008
    #4

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