Help! Can't delete Trojan.Vundo.B

ThisGirlRox · Oct 22, 2005

Hi, I am new here and having a very hard time getting rid of the Trojan.Vundo.B infection.

I've done everything in the Read and Run Me First thread.

I've downloaded the FixVundo file and tried to run it on several occasions. But each time I run it I receive an error message stating "Symantec FixVundo has encountered a problem and needs to close."

Here is a HijackThis Logfile:

Edit by chaslang: Inline HJT log removed

chaslang · Oct 22, 2005

Proper procedures must be follow for using and posting HJT logs as given in the below thread. This is also stated in the READ & RUN ME
Downloading, Installing, and Running HijackThis

.

However let's try the below steps. These steps must be run exactly as specfied.

1) Download this Symantec Trojan.Vundo Removal Tool to a location where you can find it later
2) Make sure you do not run anything but what is specified. DO NOT OPEN any browsers during this process below so print or save these unstructions locally so you know what to do while offline.
3) Boot into safe mode and physically unplug your cable to the internet
4) Run the fixvundo.exe tool downloaded above and save the log
5) Immediately reboot in normal mode and run the fixvundo.exe tool again. Save the log.
6) Immediately reboot again into normal mode and now reconnect your cable to the internet.
7) Now run HJT and save a new log
8) Open a browser and come back here and post your logs from running fixvundo and also the new HJT log. Also tell me how these steps went. Any problems?

If this does not work, the next step would possibly be to follow the following generic removal procedure (which is also covered in the READ & RUN ME if you looked at the link for Special Removal Procedures):

Virtumonde aka Trojan Vundo Fix w/ Tool

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Help! Can't delete Trojan.Vundo.B

ThisGirlRox Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member