Help - compute running SLOW

Hello all ~

I'm looking for some help for my 2 year old computer. It has recently starting performing real slow. In the windows task manager, I've got like 50 processes running and I'm using between 40-100% CPU when I'm not even using any applications. The past day I've been running virus scans, spyware scans, disk scans to try to solve the problem but nothing seems to work.

I followed the steps on basic computer maintenance and on the "read me first" malware removal guide, and it seems to me I'm still having the same problem. Here are my combofix and MGtools file - my AVG did not produce a report...

Any help would be much appreciated!

 

Hi brainiac!

There're no obvious signs of malware. You ran your hijackthis (as part of MGTools) without putting your computer back into normal system start. However, in your case, I don't see anything to arouse interest or suspicion. Before you look further for malware, could you tell me what 50 programs are running in the taskmanager and which ones are using the 40-50 % cpu?

Then please do the following:

1) Go to add/remove programs and uninstall the below:

- Viewpoint Media Player
- J2SE Runtime Environment 5.0

2) Reboot after uninstalling the above.

3) Install the current version of Sun Java from: Sun Java Runtime Environment


4) Please scan the following file(s) at either
jotti or VirusTotal and let me know the results.

C:\ccNYE.mov

abri

 

I'm not sure what you mean by running HiJackThis with 'Normal system start'? I have uninstalled those programs you stated and tried to install Sun Java, but when I click on the file I have downloaded, I get an error saying it is not a valid Win32 file.

As far as my processes, here are some using significant CPU power:

hpqtra08.exe 6488
cftmon.exe 3760
ehmsas.exe 4360
hpsysdr.eve 1968
iTunesHelper.exe 12,044
ehtray.exe 5988
ashDisp.exe 1796
AGRSMMSG.exe 2664
zlclient.exe 5984
aolsoftware.exe 4008
ALCXMNTR.exe 3472
alg.exe 3584
dllhost.exe 6220
KBD.exe
ashWebSv.exe 9328
ashMaiSv.exe 1268
LSSrvc.exe 2556
ehSched.exe 3004
ehRecvr.exe 5156
ati2evxx.exe 2332
AppleMobileDeviceService.exe 2208
vsmon.exe 24664
svchost.exe 4540
svchost.exe 3324
svchost.exe 22196
spoolsv.exe 4848
svchost.exe 4756
svchost.exe 5312
iPodservice.exe 4252
ati2evxx.exe 2352
lsass.exe 1184
services.exe 4356
winlogon.exe 1012
crss.exe 3924
smss.exe 404
hphmon06.exe 4668
HPZipm12.exe 1800
MDM.exe 3396
ashServ.exe 18312
aswUpdSv.exe 252

 

Thanks brainiac!

In your list, the cpu rating should be a percentage of 100. I believe what you listed is the storage space used by the process, which will stay the same as long as the program is the same. If one program were using 98% or 60%, this would be significant, but the numbers you listed look like storage space.

I don't see anything in your running processes that looks like malware. In your uninstalls list is a codec pack listed from a free download site. Although these sometimes bring malware into your system, I still am not seeing any malware.

What I mean by running in normal system start is for you to click on the start button and then click on run and type in the word msconfig
In the window that opens up you'll see normal system start. There should be a checkmark in the box next to it. If not, put a checkmark in it and click on apply and okay. Then rerun the C:\MGtools\GetLogs.bat and attach the fresh MGlogs.zip

You'll find the MGlogs.zip directly under C:\

I'm wondering, since your harddrive is 2 years old, if you might have a failing harddrive. Back up everything that's important to you just in case. I can look through your logs again, but at this point, I would recommend that you also start a thread in the Hardware Forum and see what they have to say.

abri