help! computer fried

Discussion in 'Malware Help (A Specialist Will Reply)' started by tomplatz, Nov 16, 2007.

  1. tomplatz

    tomplatz Private E-2

    I found the win32/zlob trojan on my computer using an online scanner. Used the directions to clean it I found online, but my computer still is slow as molasses. I can boot to safe mode and have disabled system restore but can't seem to clean it. Desperately need help. My Hijackthis log is here:
     
    Last edited by a moderator: Nov 16, 2007
  2. Lev

    Lev MajorGeek

    Welcome to Majorgeeks.com :)

    Follow the link below step by step and if you are still then experiencing problems, post up the requested logs as described.
    ------------------------------

    Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    Downloading, Installing, and Running HijackThis
    • Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..
    When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
    • CounterSpy Log - only for Windows XP, 2K, & NT users
    • AVG Antispyware Log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
    • Bitdefender Log - from step 6
    • Panda Scan Log - from step 6
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • HijackThis Log
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. tomplatz

    tomplatz Private E-2


    I tried all those steps and still can't clear it.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to follow the instructions given by Lev and attach ALL of the requested logs. HijackThis is the last log requested and it is not useful by itself and is also not useful when not installed and renamed correctly as requested in the READ ME. Your HJT log also shows no signs of CounterSpy or AVG Antispyware being run.

    However please note that as stated at the top of the READ & RUN ME, slow PCs are not always due to malware. The only way we will know if anything is hiding in the background is if you run all of the scans and attach all of the requested logs.

    You also need to describe exactly what is slow.
    All operations?
    Just booting?
    Surfing?
    Is it slow in safe mode?
     

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