HELP! error cleaner,privacy protector virus

You need to attach the other logs requested in the READ ME. Attach the logs from ComboFix and AVG AntSpyware.

Are you sure about this???? Spybot Search & Destroy does not actively detect anything unless Teatimer is running and we requested that you not run Teatimer in the READ ME. Are you sure it is not a McAfee issue?

Or is it really due to the fact that you really meant to say SpywareBot is detecting SmifraudFix as a problem. You need to be more careful on what you call things!!!! Uninstall SpywareBot. It is not a program that you want to have installed. You did not install and run Spybot Search and Destroy as requested in the READ & RUN ME. Did you run all of the READ & RUN ME????

 

It has nothing to do with anything you did here. Perhaps it was broken when you ran SpywareBot. This is for your Dell printer not for Windows. If you need this, you will have to reinstall your Dell Printer software of just put the DLL file back into the proper folder.

Also AVG Antispyware did not fix anything and neither did ComboFix, so I tend to doubt your problems with Windows Update are related to what you ran here. Let's finish removing your malware and then see where things stand.

Now Disable Spybot's TeaTimer as requested in the READ & RUN ME

• Run Spybot and click Mode
• Select Advanced Mode.
• Then click Tools and select Resident.
• Now in the right window pane, uncheck TeaTimer.
• Also while this is open, in the left column now select IE Tweaks
• and then in the right pane make sure all the Miscellaneous locks are unchecked.
• Now quit Spybot!

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 3
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2_03

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O3 - Toolbar: (no name) - {92162A1C-A9E3-4C0C-BCDC-2996E8406887} - (no file)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\RunOnce: [SpybotDeletingA5117] command /c del "C:\WINDOWS\bmlvqkn.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC9716] cmd /c del "C:\WINDOWS\bmlvqkn.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB9726] command /c del "C:\WINDOWS\bmlvqkn.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD9861] cmd /c del "C:\WINDOWS\bmlvqkn.dll_old"
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O21 - SSODL: bmlvqkn - {2DCD2F94-1A90-4539-80ED-A6C2384AC79E} - C:\WINDOWS\bmlvqkn.dll (file missing)
O21 - SSODL: agrlmvp - {96A1F5A7-68F1-4A2A-A2A4-0ED9F0551091} - C:\WINDOWS\agrlmvp.dll

After clicking Fix, exit HJT.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Also delete all files in the below folder except ones from the current date (Windows will not let you delete the files from the current day).
C:\Documents and Settings\Randy Hernandez\Local Settings\Temp

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

 

There are MANY MANY reasons for problems with Windows Update. We have also used fixes like they have suggested in the document you attached. We even have sticky links to some procedures. Here is one originally written in Nov of 2005.

Fixing Windows Update Problems (Win 2K and XP)

Sometimes they help, sometimes they do not. It depends on the real root issue. Sometimes the issue is as simple as you are blocking Windows Update in your firewall or with other protection software settings. You should make sure this is not your problem.

You're logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN
   • Now type combofix /u in the runbox and click OK.
   • Note: The space between the X and the /U, it must be there.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
9. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
10. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
11. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
12. If you are running Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
13. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome.

Did you look at what was in the link I posted in my last message? We have used this for years. It is a more direct/abbreviated and to the point representation of what they gave you in the email. As I stated though, even this does not always work. It depends on the underlying problems.

 

You're welcome. Surf safely.