Help!!! Followed all your instructions - comp still possessed - Maximus Trojan etc.

Visiting the in laws for the holidays and finding that their computer is completely messed up.

It keeps displaying a whole range of symptoms that I can't even keep up with.

We're talking redirects to various websites, random popups, asking to install software (Vidsoft?), changing browser settings to connect via a proxy, fake security alerts etc.

I ran through all the instructions in your sticky a few days ago. I hope I did it all correctly. Computer seemed clean, but only a few hours later all the symptoms came back.

I ran everything in your sticky again, and this time I've saved all the logs and I'm attaching them here.

I hope people here have better things to do on a quiet New Years Day, but if anyone happens to take a look at this forum I would really appreciate some help.

Thanks!

 

Re: Help!!! Followed all your instructions - comp still possessed - Maximus Trojan et

Additional log.

 

Re: Help!!! Followed all your instructions - comp still possessed - Maximus Trojan et

Hi Tim - thanks for your reply and your suggestion.

Unfortunately, after I followed your instructions I was no longer able to load Windows properly. It would show a blank desktop and then it would hang. I left it for about 10-15 minutes, but nothing was happening.

Not to worry, though. I suspected this was a hard case no matter what, so I was prepared to reformat the harddrive.

That's all done now and everything is working perfectly.

At least something good came out of this and that is that I discovered SuperAntiSpyware. The inlaws' computer was missing malware protection, so I bought a lifetime license to SAS for them. That should certainly help going forward.

Thanks again and happy new year!