Help found this PHISH/Ebayfraud.Q

Discussion in 'Malware Help (A Specialist Will Reply)' started by honeypie, Mar 12, 2007.

  1. honeypie

    honeypie Private E-2

    Hi I'm new to this forum so hope you can help me, I ran a scan with AntiVir personal edition Classic and after over 5 hours (usualy takes just over 1hour) this was detected
    PHISH/Ebayfraud.Q
    I don't know what it is or were it came from, I use
    AntiVir
    Ad-Aware SE personal
    Spybot
    CCleaner
    Spyware blaster
    I have windows xp home edition, windows sp2, I use Mozilla Thunderbird, Mozilla Firefox.
    Please can someone help as it still takes forever to scan with AntiVir, and my pc is very sluggish. I'm not very technical with computers so any help in easy to understand language is appreciated, as I'm getting on in years!
    Thanks
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy - only for Windows XP, 2K, & NT users
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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