Help Free Virus Scan

Discussion in 'Malware Help (A Specialist Will Reply)' started by Anver, Aug 7, 2008.

  1. Anver

    Anver Private E-2

    Hi,
    I run windows 2000, whenever I open a folder or IE, I am getting a message 'your system is in danger virus affected - you want to scan', if I say yes or no it directs to one of the website 'freevirusscan' then prompting to download ie-av.exe - pls help me how to get rid off this.
    I can also see an smss.exe in the Taskmanager , I can't delete that, it says it is an important system process.
    Scanned in safe mode(with norton), and also deleted all the files in the temp folder and TempInternet folder etc, but no luck.

    Rgds
    Anver
     
    Anver, Aug 7, 2008
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

    READ & RUN ME FIRST. Malware Removal Guide


    Note: If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    Starting your computer in Safe mode
     
    TimW, Aug 7, 2008
    #2

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