Help I have spyware and have hijackers attacking my pc

I am using windows 98 SE and did all the steps that I was supposed to do and did the panda scan I will be attaching a panda scan log that shows that I have the said problems.Please can someone help me out, thank you, my computer seems to be running really slow lately and it is really frustrating

 

We need the following logs as per the procedure:

• runkeys.txt - the log from GetRunKey.bat
• newfiles.txt - the log from ShowNew.bat
• CounterSpy - ONLY IF you were not able to run Windows Defender
• Bitdefender - from step 6
• Panda Scan - from step 6
• HijackThis

 

Ok I am running windows 98 SE I don't see anything relating to runkeys for this type of computer,as well as the newfiles please help

 

Its explained in the details.

 

here is the newfiles for your review.

 

Ok thats the activescan and the new files. Now we just need:

• runkeys.txt - the log from GetRunKey.bat
• CounterSpy - ONLY IF you were not able to run Windows Defender
• Bitdefender - from step 6
• HijackThis

 

here is my counter spy scanSpyware Scan Details
Start Date: 9/5/06 9:54:56 AM
End Date: 9/5/06 10:16:58 AM
Total Time: 22 mins 2 secs

Detected spyware

Paltalk Low Risk Adware more information...
Details: Paltalk is an advertising-supported instant messaging client.
Status: Ignored

Infected files detected
c:\program files\paltalk messenger\receivedfiles\brq.txt
C:\palsound.txt

Infected registry entries detected
HKEY_CLASSES_ROOT\.PalTalk
HKEY_CLASSES_ROOT\.PalTalk PalTalkFile
HKEY_CLASSES_ROOT\.PalTalk Content Type text/PalTalk
HKEY_CLASSES_ROOT\PaltalkFile
HKEY_CLASSES_ROOT\PaltalkFile\Shell\Open\Command C:\Program Files\Paltalk Messenger\Paltalk.exe "%1"
HKEY_CLASSES_ROOT\PaltalkFile\DefaultIcon C:\Program Files\Paltalk Messenger\Paltalk.exe,0

 

Is that the full log? please attach the FULL log

Ok we are down to 3

• runkeys.txt - the log from GetRunKey.bat
• Bitdefender - from step 6
• HijackThis

 

how do I get the full log for counterspy

 

Deleted inline log, last time I will copy into a text doc and attach it for you as you have been through this process already!

 

PLEASE ATTACH LOGS, do not just paste them. Runkeys even saves its log as a file!, its less effort to attach the file than it is to open it copy it and paste it. There is a reson why we have the procdure, please try and follow it.

 

I am sorry about that but I am having a hard time attaching my logs??

 

this all seems too hard maybe I will just forget it sorry for wasting your time

 

Here is my run key log for your review I hope I did it right and now I am going to try and figure out how to do the rest.

 

my 15 day free trial is up with counter spy? I will wait to here back from you, where do i go now?

 

Ok lets forget about counterspy. I still need the bitdefender and I can't do anything without a hijack this log.

Keep persisting! I will try and make the fix as simple as possible.

Please try and only post when you need to, so lets attach both of logs with the next post, if you have problems with bitdefender post the hjt log AND let me know the problem with bitdefender all in the next post.

Please keep in mind that I have around 30 open threads in this forum that I am trying to deal with and the other guys probably have far more so we can't dedicate our full time to one user. If I don't respond directly just hold on, Bumping your thread by posting unnecesarily will just move you backwards as we work from oldest to newest. It seems we offer a much in demand service!

OK Lets get those last 2 logs and get your computer cleaned up!

 

The bitdefender page would not comeup it said page not found, here is my HJT log for your review,

 

Your panda active scan log is technically clean apart from one regitsry entry which I cannot identify because active scan doens't give me details.

One is a cookie, it is of no consequence.

Two of them are items that Counterspy has quarantined so ignore them.

The last one is a backup of a file that was deleted in your previous fixing post. you can manually delete the folder : c:\!killbox

Is your ISP Shaw ?

There is no malware in your HJT log, however you do have quite a few programs running at startup that probably arn't required which would be slowing your computer down,

Your counterspy log TELLS you what its found:

so you have at least 3 instant messenger programs on your computer.

You may have to consider that the slowness of your computer is not malware related and just that it is old or just has too much 'stuff' on it, Uninstall all programs that you don't need, run the disk clean up too Start --> Programs --> Accessories --> System Tools --> Disk Cleanup and have it remove all tempory internet files, recycle bin, temporary files.

COnsider Defragmenting your drives.Start --> Programs --> Accessories --> System Tools --> Disk Defragmentor.

 

Hi I have no idea what you mean when you say maually remove c:/killbox
how do I do this do I go into windows explorer?

 

Yes us windows explorer.

Double CLick on My Computer

Doublcik on 'c:'

Right CLick on !killbox and select delete.

CLick Yes

 

Ok I did that, now I am looking at all the installed programs and I am a bit confused there is so much programs on here I don't know what is important to keep on here and which programs are not please can you help me? Thanks again

 

Please follow the directions in this thread for Getting Uninstall Programs List From The Registry and attach the resulting log.

 

It tells me that it is a sharing violation-\temp Unkey.txt
access denied?
what can I do?

 

At what point in the process do you get this error message ?

 

ok it worked this time I think

 

You have both Winrar and Winzip, you don't need both in your current situation. keep winrar and uninstall winzip. winrar handles zips and rars so you won't need winzip.

You can probably uninstall Adaware as you have counterspy and adaware isn't proving much use to us in the malware world these days.

Do you actually need the yahoo toolbar and msn toolbar ? If not uninstall them. The same applies to the google toolbar.

Uninstall java version 7 and keep version 8 there is no need for both of them.