Help. I'm infected.

Discussion in 'Malware Help (A Specialist Will Reply)' started by chbeck, Nov 16, 2007.

  1. chbeck

    chbeck Private E-2

    Windows XP Pro, SP2
    IE 6, Firefox
    Not sure how or where I picked it up, but it's a persistent little devil.

    I have already done:
    • Multiple McAfee On-Demand Scans—the last one found nothing, but previous ones did.
    • Multiple Lavasoft Ad-Aware scans. The last one turned up nothing, but all previous ones did.
    • Multiple Spybot S&D scans—as before, the last one turned up nothing, but previous ones did.
    • All the things you request on your READ & RUN ME FIRST page.

    Based on the scans in that last item, I am pretty sure there are still nasty little beasties lurking on my system.

    I am attaching the files you request on that page. I might need a second post to send them all...

    Thanks for whatever help you can give me. I want this thing off my machine, the sooner the better, and hopefully without having to completely reformat and start over!
     

    Attached Files:

  2. chbeck

    chbeck Private E-2

    Second set of scan files you requested...
     

    Attached Files:

    Last edited: Nov 16, 2007
  3. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MG's!

    Let's start by running ComboFix...

    1. Download this file - combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Once you complete the above, attach fresh logs from the below.

    • GetRunKey
    • ShowNew
    • HijackThis
    • ComboFix
     
  4. chbeck

    chbeck Private E-2

    Our IT guy worked on it yesterday, and he says that my machine is now clean. Thank you for all your help!!
     
  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Okay! If you would like to post your logs to confirm you're clean feel free.

    You should see this article on How to Protect yourself from malware!
     

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