Help. Internet Is going really slow

dr2391 · Dec 2, 2008

Ok so just yesterday my internet started going extremely slow. like right now ive been trying to open myspace for 5 mins and i used to be able to watch a vid without waiting to buffer and now i have to wait till half the vid is. im using google chrome and ive tried IE but its the same. its also not my internet connection because my other computer on the same connection is fine. idk what to do.

chaslang · Dec 5, 2008

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

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Help. Internet Is going really slow

dr2391 Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member