Help me guys please.

Discussion in 'Malware Help (A Specialist Will Reply)' started by lwazugo98, Jan 26, 2008.

  1. lwazugo98

    lwazugo98 Private E-2

    Hy guys,
    My computer is killing me I don't know what is wrong with it. I can only get online when my computer is in safe mode. I have done everything that I can think of. This is so crazy I don't where else to turn. I have a little know how to work on computers but this is drving me insane please help. AJ
     
  2. lwazugo98

    lwazugo98 Private E-2

    her is the combo fix log
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. You can skip the ComboFix part only since you already ran it.

    READ & RUN ME FIRST. Malware Removal Guide
     
  4. lwazugo98

    lwazugo98 Private E-2

    sorry I removed it
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please follow the instructions already given!!! They do not ask for a HijackThis log.
     
  6. lwazugo98

    lwazugo98 Private E-2

    and another sorry guys I'm doing one at a time
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You are supposed to be following ALL of the instructions in the READ & RUN ME and they must be followed in the order written and they must be followed properly.
    • You ignored the important starting step about not using multiple antivirus programs. You have Avast and eTrust installed. Uninstall one now.
    • You did not run AVG Antispyware and attach the log. Run it now.
    • You must get your logs from normal boot mode, not safe mode.
    • You did not download MGtools.exe to your C drive as requested. You instead chose to open it directly from the download link and the instructions told you not to do that. You are lucky it ran properly. But after doing the above items you will have to get a new log from MGtools. You can do this by following the below.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

    Then attach the below log:
    • C:\MGlogs.zip
     

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