Help me MajorGeeks, you're my only hope.

Discussion in 'Malware Help (A Specialist Will Reply)' started by Superuntouchable, Jun 29, 2007.

  1. Superuntouchable

    Superuntouchable Private E-2

    Hi -

    OK - Some very nasty virus/malware on my computer which has evaded many different anti-virus programmes. Have run smitfraud/vundo/virtumundo removal progs, but some or all of them pop back.

    Main recurring problem is appearance of MSSMGR in registry which survives deletion every time.

    Have followed all the instructions in the DO FIRST post and attach all the files you need (i hope) - CounterSpy wouldn't run though.

    Do hope you can help and will be massively grateful.

    Thanks
    Superuntouchable.
     

    Attached Files:

  2. Superuntouchable

    Superuntouchable Private E-2

    next 3 files.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Hi...my name is Tim and I will be helping you with this.

    Re-Run AVG and have it remove/quarantine all that it finds!

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 10"
    J2SE Runtime Environment 5.0 Update 11"
    J2SE Runtime Environment 5.0 Update 3"
    J2SE Runtime Environment 5.0 Update 6"
    J2SE Runtime Environment 5.0 Update 9

    1. Download this file - Combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    * Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
    * On the page that opens, scroll down to DomainService
    * then right click the entry, select Properties and press Stop Service.
    * When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
    * Click OK until you get back to Windows.

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix, exit HJT.

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Now attach new logs for:
    ShowNew
    GetRun
    HJT
    ComboFix
     
  4. Superuntouchable

    Superuntouchable Private E-2

    Hi Tim,

    Thanks for this. Have done everything you asked and attached the logs.

    Super
     

    Attached Files:

  5. Superuntouchable

    Superuntouchable Private E-2

    ... and the combofix log
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Please attach new logs for:
    Avenger
    HJT
    ShowNew
     
  7. Superuntouchable

    Superuntouchable Private E-2

    Thanks Tim!

    Think we're getting there. No more pop-ups/virus warnings.

    Logs attached

    Superuntouchabl
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I notice you have multiple users on the computer ....make sure you have done everything as an admin user ...then check the other user accounts .....
    Is this your homepage:
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.groups.yahoo.com/group/leicesterwriters/messages?o=1
    If not, have HJT fix it.

    Are you having any other porblems?
     

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