help me.........malware,spyware found

Discussion in 'Malware Help (A Specialist Will Reply)' started by pink.princess, Jul 27, 2008.

  1. pink.princess

    pink.princess Private E-2

    i have a mojor problem...my pc somehow cannot perform its major n minor functions ymore.i can't do a copy n paste,i cant uninstall some programs,i cant do a system restore,i cant change my desktop pic..........uhm there is no audio coming from my pc,when i try to play any sort of sound it says that no audio device is present........n my drives wont pick up wats plugged into them i did a virus scan.......n i found TR/Crypt.ULPM.Gen,WORM/Traxgy n i removed them.can u plz help me to get my pc to function the way it use to without having me go tru a recovery........i cant afford to start 4rm stratch
     
  2. Lev

    Lev MajorGeek

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

    READ & RUN ME FIRST. Malware Removal Guide


    Note: If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    Starting your computer in Safe mode
     

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