Help me please I think I have something ?

Discussion in 'Malware Help (A Specialist Will Reply)' started by DeweyBad, Apr 30, 2006.

  1. DeweyBad

    DeweyBad Private First Class

    I can not figure out why my computer when connected to the internet popups appear, I can not figure out what is going ?

    If I have a virus I checked it with three of the best virus scanners and they found nothing on the system, HijackThis found no hijacks, all of the best spyware scanners found something but the system is still getting popups when connected to the internet, when I disconnect from the internet the system is ok.

    I am using WinXP SP2 on a broadband connection what is going on ?

    Please somebody help me.


    :eek: :confused: :eek:
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     

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