Help me Please!

Discussion in 'Malware Help (A Specialist Will Reply)' started by cyndibelle, Mar 21, 2008.

  1. cyndibelle

    cyndibelle Private E-2

    Hey All,
    I have an issue going on with my computer. I am pretty computer savy, but recently had a file come up as corrupted and unable to repair or delete with Avast. I have the free version, which may be the problem, but I was hoping someone much smarter than I could help me out.
    I have a trojan horse virus with this info c:\windows\system32\comdlg32k.dll\[UPX].
    I did stop my system restore and attempted to restart the computer in a safe mode and allow avast to run and detect. I had the options of deleting, repairing, and so on. None worked other than Ignore, which obviously doesn't solve the problem.
    Any info or advice would be greatly appreciated. I just had my computer completely wiped no more than 3 weeks ago and it cost me $275 to save everything I had on the hard drive, wipe the comp clean, and restore my saved files. I really don't want to take it in again!! Please help!!

    Thanks!
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  3. cyndibelle

    cyndibelle Private E-2

    My computer says that it should not be run with the virus on it. Will it be safe to run it through this program? I actually don't have internet to it right now, but could if need be. Just let me know if running the computer will cause problems?
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you don't run the computer, we cannot fix it. ;) So yes you need to run your computer and follow those instructions.
     

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