help me please

Discussion in 'Software' started by fez00, Dec 10, 2010.

  1. fez00

    fez00 Private E-2

    hi need some serious help, im using the laptop as my pc is broke i had the google redirecting virus and no programmes would detect them tried them all, i tried combifix but would not work it would remain on the bit where it said scanning files should take no longer than 10 mins i left it for 2hrs and still nothing,
    i recently was recommened to try dr web cureit it found trojan and deleted it,
    i restarted the computer and it gets up 2 the windows xp sign with the curser at the bottom then goes to a blank screen and reboots it self every time
    please can somebody help
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. fez00

    fez00 Private E-2

    brilliant i will try this first thing tomorrow thanks for your help
     
  4. fez00

    fez00 Private E-2

    right ive tried to fix the reg and still the same
    as regards to online fix i cannot get online as the computer does not fully reboot and keeps on rebooting,
    i think a full reinstall of windows is in order, but will i lose all the saved work and no i havent back up either
     
  5. Caliban

    Caliban I don't need no steenkin' title!

    Greetings, fez00.

    If you have data that you wish to salvage, you might try booting to a live Linux environment (I prefer Mint) and transferring the files to a USB device.

    Quick question: can you boot into Safe Mode?
     

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