help me please

Discussion in 'Malware Help (A Specialist Will Reply)' started by debbiesg, May 3, 2005.

  1. debbiesg

    debbiesg Private E-2

    I keep getting IE explorer caused an error and must shut down or something along that line. If I enter an incomplete address or try to search from the address bar I get the same error message. I suspected trouble after a few days of this. I tried to run hijackthis but when I click on it it immediately pops up this screen -
    In the blue across the top
    AntiVirus- AntiSpyware
    Then in the gray box
    No Virus, Trojans, or Spyware found.
    Status: OK

    I have never had this screen from hijackthis before. If I can get the screen where you choose to scan and save file to even show up it only stays up a fraction of a second.

    I have run CWShredder, BHODemon and tuneuputilities2004. I have on my computer and all are uptodate AVG, Spybot, Ad-Adware SE, Microsoft AntiSpyware Beta1, StealthSurf X-treme. They all say I am clear.
    Why am I having these two issues and how can I remedy this? Your time and answers are greatly appreciated. Thank you.
    Debbie
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

    http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

    http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

    http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

    http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     
  3. debbiesg

    debbiesg Private E-2

    Here is my log file but I see nothing suspicious.
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Scan with HJT and have it fix this entry. Im not 100% but I think this could be related to the new variant of the Sober WORM. To be sure lets run the below removal tools.

    O4 - HKCU\..\Run: [_WinStart] C:\WINNT\Connection Wizard\Status\services.exe

    Download and run the following removal tool:
    Post me the results from the removal tool. After you run the tool, run the below online scans.

    TrendMicro Online Scan
    Bitdefender online scan
    RavAntivirus online scan <-- select Auto Clean then click Scan My PC
    TrojanScan online scan
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds