Help! Multiple problems. System in trouble.

If you ran the READ & RUN ME, you should have attached the two requested logs from step 6. Please attach them.

Also if you ran the READ ME and actually read thru all of step 0, you would see we do not recommend using Messenger Plus due to their question methods of bundling malware into their install program. Even though it can supposedly be bypassed, their methods make them untrustworthy and there program can be dificult to remove since their uninstall does not work properly and they seem to have multiple methods for installing their program. So in effect, the program itself (even without the bundled malware) behaves like malware. Their software should not be used until they change there practices.

Once you attach the requested logs from the READ ME, we can continue. Your most obvious problem still present is winlogonhook. If you purchased Spy Sweeper, you should be calling them and asking them why they still cannot remove this malware when they have known about it for more than 4 months. If we can remove it manually (and I do more than 10 per day), why can't they do it automatically.

You also need to follow the directions in step 3 of the READ ME. You must only have ONE antivirus application installed. You have Avast, AVG7, and Bitdefender. Uninstall ALL but one.

You also should not be running all of these antispyware blocking tools. They are wasting tons of system resources and can cause conflicts with the ability of each to function properly. I'm assuming Spy Sweeper is your only paid program! Uninstall all free trial versions or these programs (like Pest Patrol, Ewido, GIANT AntiSpyware, SpywareGuard). Also if Spy Sweeper is truly a paid version, you should also uninstall Windows Defender.

You must do all of the above and then attach a new HijackThis log.

 

You still have the active protection from SpywareGuard running. You should uninstall SpywareGuard. It is not necessary and does not come close to being as good as the protection the Spy Sweeper already provides you.

You do not need to run about:Buster! You do not have an about:blank hijacker.

Are the below settings something you setup?
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.funhousetrading.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:9100/proxy.pac



We need to locate some other hidden files before we can continue.


Now run the below procedure and attach the runkeys.txt log.

• Using GetRunKey

Now run the below procedure and attach the newfiles.txt log.

• Using ShowNew

 

It is more than likely part of Google Web Accelerator.

Are you saying you are not having any other malware issues? I still saw malware in your previous HJT log.

 

Make sure viewing of hidden files is enabled (per the tutorial).

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} (YazzleActiveX Control) - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1123
O20 - AppInit_DLLs: javaw.dll C:\WINDOWS\system32\javaw.dll
O21 - SSODL: furnariidae - {89e4aaba-3b21-49b3-b922-8ca35193c68e} - C:\WINDOWS\system32\zlara.dll
NOTE: When HJT fixes the O20 AppInit_DLLs line it will popup an error message. Just ignore it, click OK, and continue.

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete (if found):
C:\WINDOWS\javaw.dll
C:\WINDOWS\system32\javaw.dll
C:\WINDOWS\system32\zlara.dll

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
Now run Ccleaner (installed while running the READ ME FIRST).

Now we need to Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now reboot in normal mode and post a new HJT log.

Make sure you tell me how things are working now.

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

When you follow my directions given back in message number 12 we will be able to continue to fix your other problems.


You should also run this SpywareQuake & SpyFalcon Removal Procedure (you will see regperf.exe mentioned in the list of files to remove).

 

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Start by downloading two tools we will need

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

IMPORTANT: You should print or save the below locally, so you can refer to them while offline. You must exit all browsers before running the below steps and it would be best if you actually physically unplug your cable to the internet, reboot, and do not run anything but what I give you to do. Also it would be good to exit all processes and items in your System tray.

Do the above before continuing! Okay unplug your cable now.

Make sure you have rebooted in Normal Mode (do not open any other processes)

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of winrkq32.dll once and then click the kill button. After you have killed all of the winrkq32.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Now repeat the above step for the below two DLLs:
awtttur.dll
pmnll.dll

Next double click on explorer.exe and again click once on each instance of winrkq32.dll and kill it. (If you do not find the dll, just continue on.)

Now repeat the above step for the below two DLLs:
awtttur.dll
pmnll.dll

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =



Copy the bold text below to notepad. Save it as fixme.reg to your desktop.
Be sure the "Save as" type is set to "all files"
Once you have saved it double click it and allow it to merge with the registry.

Now click Start, Run, and enter cmd and click OK! This will open a command prompt window. In the command prompt window enter the below commands each followed by the Enter key.
del %windir%\temp\win*.*
exit


Now run Pocket Killbox:
Choose Tools > Delete Temp Files and click OK.

Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note some of the files listed below may not exist but we need to check for them anyway.

C:\WINDOWS\iun6002.exe
C:\WINDOWS\SYSTEM32\ld100.tmp
C:\WINDOWS\SYSTEM32\ld102.tmp
C:\WINDOWS\SYSTEM32\llnmp.ini
C:\WINDOWS\SYSTEM32\pmnll.dll
C:\WINDOWS\SYSTEM32\awtttur.dll
C:\WINDOWS\SYSTEM32\winrkq32.dll


If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

Now attach a new HJT log and tell me how the steps went.

Also attach a new log from ShowNew.

Make sure you tell me how things are working now!

 

It would be best if you did not run any scans that are not requested until we finish. Also it would be best not to install anything new while we are doing this work. What is the below file that just showed up:

C:\Documents and Settings\Timmy\Local Settings\TEMP\c6jbce4g.zip

I have no idea what and more importantly where Spy Sweeper found these problems. They could just be in System Restore or in one the quarantine like folder form what we have been doing. Even Killbox saves stuff deleted in a c:\!Killbox folder for backups.

We have some minor cleanup to finish.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O2 - BHO: (no name) - {398C2A6A-4289-4A6B-8E44-0684C779390C} - C:\WINDOWS\system32\pmnll.dll (file missing)
O20 - Winlogon Notify: ddcyvut - ddcyvut.dll (file missing)
O20 - Winlogon Notify: winrkq32 - winrkq32.dll (file missing)
After clicking Fix, exit HJT.

Other than that, your logs are clean. If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point. Then you should either delete the C:\!Killbox folder or run Killbox and click File, Cleanup, Delete all Backups.

After that, you should work thru the below link (as long as you are not having any malware problems):

How to Protect yourself from malware!

 

You're welcome. Surf safely!