Help Needed, Take A Look Please.

Discussion in 'Software' started by enversion, Jan 4, 2012.

  1. enversion

    enversion Private E-2

    Recently, my relatively new computer was shut down unexpectedly and encountered the blue screen of death, it was a frightening experience...

    This is the error log:

    Windows has recovered from a unexpected shutdown
    Windows can check online for a solution to the problem


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF88001086777
    BCP3: FFFFF8800B3407B0
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\010412-33243-01.dmp
    C:\Windows\Temp\WER-40107-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    The above are kinda technical stuff and i am still considered an amateur in computing, any help will be extremely appreciated. ;)

    PS: I'm sorry for my poor English, it isn't my first language, it had be good if someone can explain the error to my poor soul. If i happened to be long winded or just purely ignorant, i apologise again.

    PSS: If this post happened to be in the wrong section of the forum, i sincerely apologise for it, i am new here and this happened to be my first post, it had be appreciated if any Admins/Mods and help me move it to the relevant section. :)
     
  2. _nullptr

    _nullptr Major Geeky Geek Geek

    Any chance that you could zip and attach any dumps located in the C:\Windows\Minidump directory?
     
  3. enversion

    enversion Private E-2

    Sorry for the late reply, i have uploaded the minidump folder as an attachment
    A visual picture of the error is also uploaded for easier analysis.
     

    Attached Files:

  4. enversion

    enversion Private E-2

    @_nullptr

    I've posted the files but i was notified that the action requires the approval of an administer, guess we gotta wait awhile. :major
     
  5. _nullptr

    _nullptr Major Geeky Geek Geek

    Unfortunately the crash dump doesn't really shed much light on what caused the BSOD. Had you been running any games using disk emulation software prior to the crash?
     

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