Help needed with Clagger problem !

Discussion in 'Malware Help (A Specialist Will Reply)' started by Prince Vultan, Aug 13, 2006.

  1. Prince Vultan

    Prince Vultan Private E-2

    I have a problem with my AMD PC System running Windows XP. After connecting to the internet, I keep recieving warnings popping up from my toolbar stating that I have been infected with the Clagger trojan, and I should remove it, also Windows firewall keeps turning off ( I have seen on the net this maybe a symptom of the trojan ?).

    I have updated Windows and run through your Major Geeks removal instructions (Adaware, CCLeaner, etc), they don't find anything, but I still get the problem, can anyone help ? :confused:

    I have attached my Hijack This log.
     

    Attached Files:

  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi and Welcome to Majorgeeks!

    Do please follow our standard cleaning procedures guide as it has specific steps to follow and a few scans and logs to attach to your post, do note the instructions for installing, renaming and running Hijackthis as yours was run from a place we advise in the guide not to run it from,


    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.


    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

      • [*]runkeys.txt - the log from GetRunKey.bat
        [*]newfiles.txt - the log from ShowNew.bat
      • CounterSpy - ONLY IF you were not able to run Windows Defender
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • HijackThis

    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. Prince Vultan

    Prince Vultan Private E-2

    Thanks for posting Halo, I'll do it all as requested and get back when complete :)
     

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