Help Newbie ! virus/spyware Troj/Virtum-Gen

Hi,
I'm very new to this forum and I need help.
I don't even know where to begin. I've read some of the other posts on this subject, but I need instruction from the beginning concerning my particular info & problem. Can someone walk a newbie through ??? This is scary for a first timer.........so I need help !!!

here is the info I have so far. Don't know how to give you much else, but I'll work hard to figure it out if you give me directions !

I am also having to work from a different computer because every time I try to register or log into help sites, I get booted. I can't back up any of my files etc because I get booted. Big blue screen that shuts me down.
I do have Sophus installed on my computer, but it just tells me I have a virus.
Here are the messages I have so far:

Error Loading
C:\WINDOWS\System32\ygifbasf.dll
specified modeule could not be found

Sophus says:

C:\WINDOWS\SYSTEM32\tuvvVnKB.dll belongs to virus/spyware Troj/Virtum-Gen

My programs seem to be working but I can't back anything up, I just get booted.
Please help me through this dilemna
Thanks,
Helpless !

 

Yes, thanks,
I did Read and Run and was able to remove 1 item, Windows Safety Alert
I have anothere message saying a file was moved to Sophos INFECTION file

Belongs to virus spyware Mal/Fake Alert-A

thanks ! What next ?

Helpless !

 

Ok, I guess I was overzealous in my accomplishing the removal of some programs. I went back and re-read the Read & Run page. Oooops ! LOL sorry about that !

I tried to download some of the items on that page. My computer screen comes up with that blue page every time I try. Is there a way around this that I'm not understanding ?
I don't know enough to make a guess so I need instruction. What causes the computer to shut down and dump stuff, etc ?
So far, I have removed some programs as suggested, but I can't seem to go any further.
Is there something I can do to allow my computer to downlad your programs ?
Right now, I'm getting a message telling me my wireless can't connect, but I'm connected fine on my other computer.
Sophos says it now has 4 viruses in quarantine.
Please tell me what to do next
Thanks
Helpless !

 

I did not mean to imply that I ran everything on the page. I simply said I removed some programs on my computer. I did read the read & run but misunderstood, until I went back and re-read. I thought I was to remove programs first and then check in. I was taking it literally 1 step at a time. My error.

I do believe I am in the correct forum. I have 3 viruses in quarantine with Sophos. ( I hit the 4 instead of the 3 in my last post).

I had my computer checked by a local tech, who is mostly a Mac person. He admitted he didn't know much about Microsoft. He said there are definitely viruses caused by adware or spyware etc. His solution was to just erase everything and reinstall. I'm not ready to do that. I would like to try to save my info if possible.

Originally I had a similar experience as some other folks on this forum......... ( I'm trying to read the forum and learn)
My computer started going crazy and a program came up telling me I had 160 threats on my computer. Before that, I had none.

I told you I'm pretty new with viruses etc, so please be patient with me.
I do need your help !!

I'm working on the suggested things and will report. I will go and read the how to on safe mode and try to boot up using Safe Mode and if that doesn't work, I'll try using my other computer to get the downloads. I don't understand how to get the logs, but I'm sure I will know when I get there.

thanks
Helpless !