Help! No idea whats wrong

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Quinndrew5, Dec 1, 2004.

  1. Quinndrew5

    Quinndrew5 Corporal

    Completed the steps except when i tried to run findit.bat the black screen came up and siad "file not found" posted the dll compare log.
     

    Attached Files:

    • log.txt
      File size:
      824 bytes
      Views:
      4
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to just ignore that message and continue.

    Use Killbox again, just like before to kill these. Click no to the reboot question each time:

    C:\WINNT\SYSTEM32\j2n20c~1.dll
    C:\WINNT\SYSTEM32\l2p20c~1.dll
    C:\WINNT\SYSTEM32\lv0009dme.dll
    C:\WINNT\SYSTEM32\pkchdprf.dll

    Now, Copy and Paste C:\WINNT\System32\guard.tmp into the box. Check the option to Use Dummy and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES and allow your machine to reboot Normally.

    After it reboots get another findit.bat log and post it. Also run DLL Compare – Click Run Locate.com then click the Compare button. Follow the prompts and allow time for it to complete and make a log. Please attach that Log.
     
  3. Quinndrew5

    Quinndrew5 Corporal

    Ok here is the log
     

    Attached Files:

    • log.txt
      File size:
      1.2 KB
      Views:
      5
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    My previous message said

    You only posted the output from DLL Compare. I need the findit.bat output too.

    You must not reboot after that because that can cause the files to mutate.

    If you have rebooted since getting the logs. You have to run them again and post both the findit.bat and DLL Compare outputs. AND DO NOT REBOOT or all of this will be a big waste of time.
     
  5. Quinndrew5

    Quinndrew5 Corporal

    Ok... sry bout that... with the findit thing not working right away... i gave up to early and right after that prompt comes up it starts to work. I have the find it log attached... but every time i try to attach the log for dllcompare it says that i have already done so at some point in this thread.... and it wont work... even after i change the name of the file.

    dllcompare.txt:
    You have already attached this file in thread : Help! No idea whats wrong

    Thats the error i get at the top of the attach screen
     

    Attached Files:

  6. Quinndrew5

    Quinndrew5 Corporal

    I guess the problem is that hte log i posted earlier from dllcompare is identical to the new one.... nothing is changing..... its just a few posts down.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes, you always have to change the names each time but if the content is exactly the same, it still will not upload.

    Here are the files that we need to delete using Killbox. They are all in the c:\winnt\system32 folder:
    C:\WINNT\System32\ccnsole.dll
    C:\WINNT\System32\fpjs0317e.dll
    C:\WINNT\System32\n48olel31hq.dll
    C:\WINNT\System32\mliaih.dll
    C:\WINNT\System32\ir88l5lu1.dll
    C:\WINNT\System32\o4pqle751h.dll
    C:\WINNT\System32\j46mlej11ho.dll
    C:\WINNT\System32\ir0ul5d91.dll
    C:\WINNT\System32\neter32.exe
    C:\WINNT\System32\dimwf.txt
    C:\WINNT\System32\nunns.log
    C:\WINNT\System32\appmv32.exe
    C:\WINNT\System32\yoqgo.txt
    C:\WINNT\System32\ywrox.txt
    C:\WINNT\System32\ipzipz.dll.tmp
    C:\WINNT\System32\vuyvuy.exe.tmp


    and c:\winnt\system32\guard.tmp

    And here is how you need to do it.

    Here is the procedure to use to delete them. Run Pocket Killbox. Select the option to Replace on Reboot.

    Now you are going to repeat the below steps for every file except C:\WINNT\System32\guard.tmp (we will add it separately at the end). Replace the the word fullpathfile with the actual full file name path from above (one file at a time). For example, the first time you paste in C:\WINNT\System32\ccnsole.dll
    1) Now, Copy and Paste fullpathfile into the box
    2) Check the option to Use Dummy.
    3) Now, Click the Red X and Yes to the confirmation message.
    4) A message will ask if you want to reboot now – Click NO.
    5) Repeat for all files except the last one

    For the last file, we will be rebooting when prompted. Here is the final step of the file deletions:

    Now, Copy and Paste C:\WINNT\System32\guard.tmp into the box. Check the option to Use Dummy and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES and allow your machine to reboot Normally.

    After it reboots get another findit.bat log and post it. Don't forget! Do not reboot. While it may not always do so, it can mutate and also spread to new file names thus making this process go on and on. We need to get all these files deleted before we can get to the next step.
     
  8. Quinndrew5

    Quinndrew5 Corporal

    Ok... all things went well, here is the log.
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay we almost got all of the files! There is still one dll and the guard.tmp file too.

    Okay use Windows Explorer and get to Please Navigate to C:\Windows\SYSTEM32 and look for a file named guard.tmp. If it exists (and it looks like it is there to me), feed it to KillBox and Delete using Standard File Kill. This setting does not require a reboot. After doing this look again in that folder to see that it really deleted (let me know the results.)

    Now Pocket Killbox back to select the option to Replace on Reboot.

    1) Now, Copy and Paste C:\WINDOWS\System32\o4pqle751h.dll into the box
    2) Check the option to Use Dummy.
    3) Now, Click the Red X and Yes to the confirmation message.
    4) A message will ask if you want to reboot now – Click Yes.

    And allow the reboot. After reboot post another (hopefully we got them all now) findit.bat log and a new HijackThis log.
     
  10. Quinndrew5

    Quinndrew5 Corporal

    ok... find it says "File not found" and i have given it about 10 minutes and it hasnt changed..... not sure what to do. (I have deleted and rebooted as you said)
     
  11. Quinndrew5

    Quinndrew5 Corporal

    IT ONLY TOOK 20 MINUTES BUT IT WORKED!.... posted the log.
     

    Attached Files:

  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Run Pocket KillBox and Copy and Paste the Following into the box: C:\RECYCLER\Desktop.ini - Click Red X to delete it using Standard File Kill.

    NOW:


    Open VX2Finder and Click on the "Find Vx2.Betterinternet" button.

    Then click on these buttons in the right pane unless they are "greyed" out:

    - UserAgent$ Button to remove the UserAgent from the registry
    - Guardian.reg
    - Restore Policy

    Exit and reboot.

    NEXT: Run findit.bat (Generic Detection Tool) and attach that Log and a fresh HJT Log
     
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Let's finish this before the New Year! ;)
     
  14. Quinndrew5

    Quinndrew5 Corporal

    Im just waiting on the findit log.... im here in the Eastern timezone, will we really have it done in an hour and a half?
     
  15. Quinndrew5

    Quinndrew5 Corporal

    here is the log
     

    Attached Files:

  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You forgot the HJT log! Sorry I got pulled away for awhile. We are pressed to make it before the new year.


    Using START > RUN > regedit, please open the registry editor and navigate to the following:

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ShellCompatibility

    Backup this key by clicking File, Export and then enter a File name and save it somewhere you can find it (if needed). Do the Export before doing the following:
    RightClick on the above registry key (the ShellCompatibility one - make sure the bottom of the regedit window shows the full reg key as shown above in bold) and select DELETE.

    Then get me the HJT log.
     
  17. Quinndrew5

    Quinndrew5 Corporal

    i did the procedure as you said and then opened hijack this!.... i went out on a lim and deleted the 01 hosts lines and after a few minutes of surfing, the 01 lines have not come back and the popups seemed to have stopped. Let me know im i am getting ahead of myself. Posted the log.
     

    Attached Files:

  18. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That was the next step! Looks good!
    Is everything still okay?

    However this process is trouble some: C:\WINNT\System32\vuyvuy.exe

    We need to work on that lated but I have to run right now.

    Please do this (different version of Find):
    Also, download this: http://www.thatcomputerguy.us/downl...ditnt2000xp.zip

    Extract all the files and then run find.bat. Post the log it creates back here.
     
    Last edited: Jan 3, 2005
  19. Quinndrew5

    Quinndrew5 Corporal

    I think you forgot to supply the link for the other form of findit
     
  20. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Not that I can tell! It is right in my last message!
     
  21. Quinndrew5

    Quinndrew5 Corporal

    here is that new log
     

    Attached Files:

  22. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Copy and paste the information in the below quote box to notepad. Save it to your Desktop as type "all files" and name it fixvx2.reg. Doubleclick it and grant it permission to merge in the registry entries.

    We have some more files that we need to delete using Killbox. They are all in the c:\winnt\system32 folder:

    C:\WINNT\System32\VUYVUY~1.TMP
    C:\WINNT\System32\IPZIPZ~1.TMP
    C:\WINNT\system32\ipzipz.dll
    C:\WINNT\system32\laglag.dll
    C:\WINNT\system32\luglug.dll
    C:\WINNT\system32\luplup.exe
    C:\WINNT\system32\paypay.exe
    C:\WINNT\system32\wuqwuq.dat
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\kgykgy.exe


    and C:\WINNT\system32\vuyvuy.exe

    Here is the procedure to use to delete them. Run Pocket Killbox. Select the option to Replace on Reboot.

    Now you are going to repeat the below steps for every file except C:\WINNT\system32\vuyvuy.exe (we will add it separately at the end). Replace the the word fullpathfile with the actual full file name path from above (one file at a time). For example, the first time you paste in C:\WINNT\System32\VUYVUY~1.TMP


    1) Now, Copy and Paste fullpathfile into the box
    2) Check the option to Use Dummy.
    3) Now, Click the Red X and Yes to the confirmation message.
    4) A message will ask if you want to reboot now – Click NO.
    5) Repeat for all files except the last one

    For the last file, we will be rebooting when prompted. Here is the final step of the file deletions:

    Now, Copy and Paste C:\WINNT\system32\vuyvuy.exe into the box. Check the option to Use Dummy and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES and allow your machine to reboot Normally.

    After reboot post another log from this new find.bat program and also post a new HJT log. Let me know if you get any errors when you reboot. Write down the exact message if you do get any.
     
    Last edited: Jan 3, 2005
  23. Quinndrew5

    Quinndrew5 Corporal

    Alrighty, I did the regedisty edit, the killbox procedure, and here is my new log
     

    Attached Files:

  24. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You forgot the new HJT log!
     
  25. Quinndrew5

    Quinndrew5 Corporal

    Sry about that, here is the hijackthis log
     

    Attached Files:

  26. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O4 - Global Startup: kgykgy.exe
    O4 - Global Startup: strings.exe

    After clicking Fix, exit HijackThis

    Now try using the same process with Killbox to delete:

    C:\WINNT\system32\kgykgy.exe
    C:\WINNT\system32\strings.exe

    Reboot after clicking fix on strings.exe.

    If necessary do it in safe mode boot. Now double check that these files are gone by going into the C:\WINNT\system32 folder and looking for them.

    Reboot and post a new HJT log.
     
  27. Quinndrew5

    Quinndrew5 Corporal

    did the operation and posted the new log.... the kgykgy was not in hthe system32 folder but the strings.exe is still there..... but the log seems to be clean.
     

    Attached Files:

  28. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you look right now, is strings.exe still there?
    If so, what size is it and what is the file date?
     
  29. Quinndrew5

    Quinndrew5 Corporal

    It is there right now and the info is as follows

    Size= 56 bytes
    Created= earlier this evening (but I think that is due to the fact that i deleted and than thought better of it and restored it from the recycle bin)
     
  30. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Try deleting it yourself. Let me know if that works.
     
  31. Quinndrew5

    Quinndrew5 Corporal

    After deleting it manually and rebooting.... strings.exe did not return
     
  32. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay! Any other problems left?
     
  33. Quinndrew5

    Quinndrew5 Corporal

    Not that i know of, thanks for all the help.... it has been a long process that took a couple of different years to fix, thanks again
     
  34. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  35. Quinndrew5

    Quinndrew5 Corporal

    Quick queston, during the time when we were fixing the problem, every once and a while while running CWShredder I would get a message saying WindowsMedia player was corrupted and needed to be uninstalled. Would that be a cause of the problem, because I wont redownload it if it is going to make it all happen again.
     
  36. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Downloading Windows Media Player should not be causing you any problems. However, certain malware could have corrupted your Windows Media Player.
     
  37. Quinndrew5

    Quinndrew5 Corporal

    Did the things in the link and I just have a question, do i need to do anything for my anti-virus i chose AntiVir Personal Addition. Do i need to do anything for it to be working or is it one of those things that just works itself?
     
  38. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I seem to remember you had McAfee installed. You cannot have more than one antivirus application installed. Did you uninstall McAfee?

    Once you install any antivirus, they just run in the background, unless you need to perform a scan. The first thing you should do after installing (and do it in safe mode) is run a full system scan.
     
  39. Quinndrew5

    Quinndrew5 Corporal

    Yea the Mcafee I had was not working so i unistalled it anyways.... i ran the anti-virus as soon as I got it, but not in safe mode (it just started to do a scan by itself). Should i still boot into safe mode and do it?
     
  40. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you did not find anything in normal boot mode, you are most likely okay! We use safe mode many times because it can be easier to fix problems in that mode.

    Are you sure all the McAfee stuff is gone? Do you see anything from McAfee in you HJT log?

    The last log I saw had:

    C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    C:\Program Files\Network Associates\VirusScan\mcshield.exe
    C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
    C:\EPOAgent\naimas32.exe

    O23 - Service: McAfee Framework Service - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    O23 - Service: Network Associates McShield - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
    O23 - Service: Network Associates Task Manager - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
    O23 - Service: NAI ePolicy Orchestrator Agent - Network Associates, Inc. - C:\EPOAgent\naimas32.exe
     
  41. Quinndrew5

    Quinndrew5 Corporal

    O thanks, i would never have thought to look there
     
  42. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No problem! You really need to look because McAfee and Norton can sometime be a pain to uninstall completely (sort of like malware ;) ).
     
  43. Quinndrew5

    Quinndrew5 Corporal

    Alright ill do a few scans to see if any of that stuff is left.
     
  44. Quinndrew5

    Quinndrew5 Corporal

    Actually dont no where to start... any suggestions on what things to run.... i have some many of them that ive gotten from this site.
     
  45. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You misread what I posted. I was referring to the fact that both McAfee and Norton are often troublesome to uninstall. You need to look at your HJT log to make sure none of those McAfee items I gave you are still running. Also make sure the C:\Program Files\Network Associates folder is gone.

    I was not implying that you need to scan for anymore malware.
     
  46. Quinndrew5

    Quinndrew5 Corporal

    Its uninstalled, nothing appears in my hijackthis relating to it and the folder no longer exists... looks good, sorry for the mixup and thanks for all the help.
     
  47. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No problem! Sounds like you are all done now.
    I assume your virus scan came up clean?
     

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