Help - Performed all scans, still malware on my computer. Logs attached.

Discussion in 'Malware Help (A Specialist Will Reply)' started by -dmjco, Jul 22, 2008.

  1. -dmjco

    -dmjco Private E-2

    I have performed all of the scans from the read and run me and i have attached 3 of the 4 logs below. One of the main malware that i've seen pop up is WildTangent files. Not all of them could be removed during the scans and i feel they are the problem. Another thing i noticed. My computer is only incredibly slow around specific times, from averagely 9-11 pm time range for me (otherwise my computer runs smoothly). Do you think this could be something other than malware?

    Appreciate any assistance
     

    Attached Files:

  2. -dmjco

    -dmjco Private E-2

    This is the 4th log attachment, the MGtools one.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware on your system ....however, you are running two anti-virus programs:
    avast! Antivirus
    AVG 7.5

    You need to remove one of them!

    You may wish to post in the software section regarding your slow downs ( which could be related to when you have things scheduled in both of the virus software programs(.

    1. You can uninstall SUPERAntiSpyware now.
    2. We recommed you keep Malwarebytes Anti-Malware as a scanner. It uses no resources except a little disk space until you run a scan.
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
    * Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
    * "%userprofile%\Desktop\combo-fix" /u
    o Notes: The space between the cf" and the /u, it must be there.
    o This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    * Delete the C:\cf folder from combofix.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had you run Avenger, you can delete all files related to Avenger now.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    8. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    9. Go to add/remove programs and uninstall HijackThis.
    10. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    11. If you are running Vista, Windows XP or Windows ME, do the below:
    * Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.

    12. After doing the above, you should work thru the below link:
    How to Protect yourself from malware!
     
  4. -dmjco

    -dmjco Private E-2

    thank you for your help.
    i just want to know two more things:
    1. Should i remove Spybot Search and Destroy?
    2. Opinion: which do you think would be better to hold onto, Avast! or AVG? :confused
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You may wish to keep S&D .....AVG7.5 will lose support in a few months so I would keep Avast.
     

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