Help please.. All steps followed already! :)

Discussion in 'Malware Help (A Specialist Will Reply)' started by tponka, Mar 3, 2007.

  1. tponka

    tponka Private E-2

    I followed all steps in the malware removal guide, and attached are my 1st 3 log files. 2nd three on the way. :)
    thank you in advance!
    tp
     

    Attached Files:

  2. tponka

    tponka Private E-2

    Next 3 log files..
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Continue by downloading a tool we will need - Pocket KillBox

    Save it to its own folder somewhere that you will be able to locate it later.
    Please use add/remove programs to uninstall these:
    TitanPoker
    Viewpoint Manager (Remove Only)"
    Viewpoint Media Player

    Please download VundoFix.exe to your desktop.

    * Double-click VundoFix.exe to run it.
    * Click the Scan for Vundo button.
    * Once it's done scanning, click the Remove Vundo button.
    * You will receive a prompt asking if you want to remove the files, click YES
    * Once you click yes, your desktop will go blank as it starts removing Vundo.
    * When completed, it will prompt that it will reboot your computer, click OK.
    * Please post the contents of C:\vundofix.txt and a new HiJackThis log.

    Note: It is possible that VundoFix encountered a file it could not remove.
    In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the
    Scan for Vundo button." when VundoFix appears at reboot.

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Now run Pocket Killbox by doubleclicking on killbox.exe
    Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    Then after it deletes the files click the Exit (Save Settings) button.
    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

    Select:

    * Delete on Reboot
    * then Click on the All Files button.*(or on the folders option)*
    * Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):


    C:\WINDOWS\system32\mlnmp.ini
    C:\WINDOWS\system32\yycdd.ini
    C:\WINDOWS\system32\yycdd.tmp
    C:\WINDOWS\system32\rxqrlgj.dll
    C:\WINDOWS\system32\pmnlm.dll
    C:\WINDOWS\system32\patckxk.dll
    C:\WINDOWS\system32\khfefdc.dll
    C:\WINDOWS\system32\ssqrqol.dll
    C:\WINDOWS\system32\ssqrrqp.dll
    C:\Documents and Settings\tspowell\Local Settings\Application Data\hzkwlnn.dll
    C:\Documents and Settings\tspowell\Local Settings\Application Data\bvqtqal.dll

    * Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    * Click the red-and-white Delete File button. Click the box to unregister .dll's. Click Yes at the Delete on Reboot prompt.

    If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

    If Killbox does not reboot just reboot your PC yourself.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {20447078-EBD1-3F6E-2ED0-076DFF5E6655} - C:\WINDOWS\system32\patckxk.dll
    O2 - BHO: (no name) - {26379168-EB2F-4FFE-882D-80450328D62A} - C:\WINDOWS\SYSTEM32\rqroolm.dll (file missing)
    O2 - BHO: (no name) - {4BB37563-5FAA-4850-8D6C-22B7B37549AE} - C:\WINDOWS\system32\ddcyy.dll (file missing)
    O2 - BHO: (no name) - {51209926-68BE-7198-FB8E-0442F37D6108} - C:\WINDOWS\system32\rxqrlgj.dll
    O2 - BHO: (no name) - {E54F52BE-8C7B-400A-80D4-42BDBEC595ED} - C:\WINDOWS\system32\pmnlm.dll
    O20 - Winlogon Notify: ddcyy - C:\WINDOWS\system32\ddcyy.dll (file missing)
    O20 - Winlogon Notify: pmnlm - C:\WINDOWS\system32\pmnlm.dll
    O20 - Winlogon Notify: rqroolm - rqroolm.dll (file missing)

    After clicking Fix, exit HJT.

    Now attach new logs for:

    * GetRunKey - please download the current version first!
    * ShowNew
    * HJT

    Be sure to tell us how things are running.
     
  4. tponka

    tponka Private E-2

    Thank you for the prompt response! I'll post results and logs once I have gone through all of the steps above. You guys are awesome!
     
  5. tponka

    tponka Private E-2

    1st two logs after vundofix..
     

    Attached Files:

  6. tponka

    tponka Private E-2

    Finished all steps as directed, and files are attached..

    the following two dll errors appeared on reboot:

    Error loading C:\Documents and Settings\tspowell\Local Settings\Application Data\bvqtqal.dll
    The specified module could not be found.

    Error loading C:\Documents and Settings\tspowell\Local Settings\Application Data\hzkwlnn.dll
    The specified module could not be found.


    I will let you know how things are running in a bit!
    THANK YOU!!! :)
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean. You may uninstall any programs we had you download.

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
    * go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     
  8. tponka

    tponka Private E-2

    Everything is running smoothly now.. back up to speed like before.. TONS of VM released! No more redirected websites or random sounds.. Thank you for everything! I'll go through the "cleanup" and "protection" steps tomorrow!
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You're welcome....safe surfing.
     

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