Help Please, Nortons Power Eraser - windows not booting

Discussion in 'Malware Help (A Specialist Will Reply)' started by Ndc923, Jul 9, 2012.

  1. Ndc923

    Ndc923 Private E-2

    I saw several posts about my same issue but saw individual information had to be given. I downloaded and ran Norton's Power Eraser and now windows will not boot, system restore is not working either. I took the steps required with Farbar, here is my scan (both included in post and attached) . ANY help would be greatly appreciated! Thank you in advance!
     

    Attached Files:

    Last edited by a moderator: Jul 9, 2012
  2. thisisu

    thisisu Malware Consultant

    Welcome to MajorGeeks, Ndc923 :)

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    Attached is fixlist.txt
    • Save fixlist.txt to your flash drive.
    • You should now have both fixlist.txt and FRST64.exe on your flash drive.

    Now re-enter System Recovery Options.
    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (How to attach)

    Now attempt to boot normally.
     

    Attached Files:


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