Help Please

Bolthen · Jun 13, 2007

Not sure if this is the right place to post and if not could someone please move this to the appropiate place.

Well basically my problem is this, everytime I turn on my computer lately I get a dsl0523pmw.exe error, also I always get pop ups even when I dont have anything open. Always seems that a pop up needs to be open...as soon as I close it another opens. These pop ups even force my World of Warcraft to minimize.

I have tried using Ad-aware, spybot, the virtumonde remover from this site and I think AVG? They all find some stuff and can never remove al the stuff, even on restarts.

Below is the list that spybot keeps finding and apparently cant remove.

AdRevolver
Avenue A, Inc
CasaleMedia
K2L
MediaPlex
Mirar
ReliableStats
SearchClickAds
Searchingbooth.com
Smitfraud-C.CoreService
Smitfraud-C.Toolbar888
Statcounter
TagASaurus
Tradedoubler
Virtumonde
Winsoftware.WinAntiVirusPro2006
ZQest.K8L

Any possibility that someone could point me in the right direction or possibly give me a helping hand?

TimW · Jun 13, 2007

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis
Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

CounterSpy

AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy

Bitdefender - from step 6

Panda Scan - from step 6

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

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Help Please

Bolthen Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member