Help please!

Discussion in 'Malware Help (A Specialist Will Reply)' started by cedinger, Jul 9, 2007.

  1. cedinger

    cedinger Private E-2

    Ok so I am having a virus infestation problem over here. I have completed the malware removal guide. and will be attaching all the files it stated to attach once that process was completed. After running everything I still have something. I ran the Virtumonde removal procedure as well. I will be attaching all the files the malware removal guide told me to attach in this message and the next.

    I don't know where to go from here so I appreciate all the help.
     

    Attached Files:

  2. cedinger

    cedinger Private E-2

    Here are the other 3 files..
     

    Attached Files:

  3. cedinger

    cedinger Private E-2

    Ok attached to this file is the HiJackThis that I completed after running all the above scans.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 11"
    J2SE Runtime Environment 5.0 Update 6"
    J2SE Runtime Environment 5.0 Update 9"
    Java 2 Runtime Environment, SE v1.4.2_01

    Download this file - Combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    * Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
    * On the page that opens, scroll down to DomainService
    * then right click the entry, select Properties and press Stop Service.
    * When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
    * Click OK until you get back to Windows.

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix, exit HJT.

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Please attach new logs for:
    ShowNew
    GetRun
    HJT
    ComboFix
    Avenger
     
  5. cedinger

    cedinger Private E-2

    I ran the services.msc but there was no DomainService so the above steps were skipped.

    I could not find the 3 things in bold after doing a HJT scan. The others were fixed.
     

    Attached Files:

  6. cedinger

    cedinger Private E-2

    Here are the remaining attachments
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    One of your main problems was from:
    C:\WINDOWS\DOWNLO~1.\TriJinx.1.0.0.55 ---> Which Combo removed.

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix, exit HJT.

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Please attach new logs for:
    HJT
    ShowNew
    GetRun

    And tell me how things are running.
     
  8. cedinger

    cedinger Private E-2

    Here are the files.. My computer has been running better since after the first instructions you gave me but was I was getting an error message about the backweb thing not being able to start.. That error message is no longer coming up!!

    Thank you so much for the help I thought I was going to have to pay like $70 to get it fixed before I found you'll!!
     

    Attached Files:

  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean. You may uninstall any programs we had you download (including Counterspy).

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
    * go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     

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