Help Please

Discussion in 'Malware Help (A Specialist Will Reply)' started by MuscleManiac, Apr 4, 2005.

  1. MuscleManiac

    MuscleManiac Private E-2

    Hi, I'm a newbie here, I have a question that I need help with. I am running a
    Dell Dimension XPS T500
    35 Gig HD
    256 Megs Ram
    I have Zone Alarm free firewall, AVG Virus software, Spybot SD and Ad-Aware SE Personal installed.
    Anyway my question is I have a file running in Task Manager called MSAMG.EXE and Task manager can.t close it down, it has sought permission to access the internet and I refused it, I have searched the web for some reference to MSAMG.EXE and found nothing. any ideas or suggestions as to what it might be or what I can do about it. Neither AVG, Spybot or Ad-Aware have picked up on this file so I have no idea what it might be. Any help would be greatly appreciated.

    :cool:
    MM
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome To MajorGeeks!
    "Major Geeks for more than your General Needs."



    First, please follow ALL the steps in this Sticky thread

    READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal


    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the steps in the READ ME and you still have a problem:http://www.majorgeeks.com/images/grenade.gif




    http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJThttp://www.majorgeeks.com/images/grenade.gif

    http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.http://www.majorgeeks.com/images/grenade.gif

    http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.http://www.majorgeeks.com/images/grenade.gif


    http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).http://www.majorgeeks.com/images/grenade.gif

     

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