help please

Discussion in 'Malware Help (A Specialist Will Reply)' started by hdebo, Jun 26, 2006.

  1. hdebo

    hdebo Private E-2

    I am having problems with popups and hijacks. I have run all the tests and logs you have listed in READ & RUN ME FIRST Before Asking for Support.
    please tell me what I should do next.

    Thanks
     

    Attached Files:

  2. hdebo

    hdebo Private E-2

    Newbiee Help

    I am having problems with popups and hijacks. I have run all the tests and logs you have listed in READ & RUN ME FIRST Before Asking for Support.
    please tell me what I should do next.
     
  3. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Re: Newbiee Help

    If you have run all the tests and scans from the guide then please attach your logs as specified in the guide.

    Logs needed are
    • Bitdefender
    • Panda Scan
    • HijackThis
     
  4. hdebo

    hdebo Private E-2

    Someone please help me
     
  5. hdebo

    hdebo Private E-2

    Re: Newbiee Help

    The logs are attached in my previous post with the header Please Help
     
  6. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    One thread and one thread only.

    We answer threads oldest to newest and zero replies first. If you keep bumping your thread it is going to get overlooked.
     
  7. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Download
    - Pocket Killbox

    Run HijackThis. Click the 'Do a system scan only' button. Place a checkmark in the box next to the following lines:
    Click on the 'Fix checked' button. Wait for HijackThis to finish; close HijackThis.

    Now run Pocket Killbox:

    Choose Tools -> Delete Temp Files and click the RED X.

    Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note many of the file list below may not exist but we need to check for them anyway.
    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    Now boot into SAFE MODE

    Open Windows Explorer navigate to and DELETE the following: (Some of these may have already been deleted by Pocket Killbox)
    Now run CCleaner. If you have Windows XP delete the contents of C:\WINDOWS\Prefetch.

    Then, as an added precaution, Go to Start -> Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.

    REBOOT to Normal Mode.

    Post a fresh HijackThis log.
     
  8. hdebo

    hdebo Private E-2

    Thanks for helping. I ran the tests you asked and here is my new hijack log.
     

    Attached Files:

  9. hdebo

    hdebo Private E-2

    Someone please check to see if my log is now clean
     
  10. hdebo

    hdebo Private E-2

    please check to see if my log is now clean
     
  11. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Don't bump your thread. I answer threads oldest to newest. By bumping your thread the way you did, it takes me longer to get to answering you.

    Now Run HijackThis. Click the 'Do a system scan only' button. Place a checkmark in the box next to the following lines:
    Click on the 'Fix checked' button. Wait for HijackThis to finish; close HijackThis.

    Post a fresh HijackThis log.
     
  12. hdebo

    hdebo Private E-2

    Sorry for the bump. Rerean the hijack you said and here is the new file.

    Thanks for all the help
     

    Attached Files:

  13. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Your HijackThis log is clean
     
  14. hdebo

    hdebo Private E-2

    Thank you very much for all the help :)
     

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