Help recover my laptop

cuc_maluco · Sep 18, 2008

my laptop recently got infected with "Spyware&protection" and "Privacy Protector" and that message telling that you are getting an hacker attack. I've tried to use the SmithFraudFix but the problem now is that the registry has been disabled and i can't acess my hard-drives :S please help me as fast as you can:wave oh and by the way my control panel(ctrl-alt-del) as been disabled too...

chaslang · Sep 19, 2008

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

READ & RUN ME FIRST. Malware Removal Guide

Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

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Help recover my laptop

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chaslang MajorGeeks Admin - Master Malware Expert Staff Member