help removing adware/malware

Discussion in 'Malware Help (A Specialist Will Reply)' started by Anonymouse, Dec 5, 2013.

  1. Anonymouse

    Anonymouse Private E-2

    I've started seeing ads on some video streaming sites, and getting pop up windows to ad sites when I click to go to the video's or start them. I have cox McAfee running all the time, it hadn't found anything. Then I ran malwarebytes, and it detected 2 pups, but it looked like those were in program installers/updaters and I wasn't sure if I had used them... it quarantined/deleted them. I ran it again and it found nothing. Thinking I wasn't infected, I waited a bit longer, then came here, and went thru your entire readme procedure and followed it. I'm still seeing the ads, so I assume I still have a problem. I've attacked both malwarebytes logs (the first that found the pups, then the second time when I was following your procedure and it said it found nothing). I've also attached all the other logs. I can't figure out how to get McAfee to show me the 3 things it has now found (supposedly 1 virus, 2 trojans, and 1 pup). I've attached the rogue killer logs in the next post.

    Thanks in advance for your help!
     

    Attached Files:

  2. Anonymouse

    Anonymouse Private E-2

    Here are the files roguekiller created... there's also a folder that's labeled RK Quarantine, which I didn't try to attach.

    Please let me know what I need to do now.
     

    Attached Files:

    Last edited: Dec 5, 2013
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Which browser do the ads appear in?

    I am not seeing an awful lot to do at all here.

    Re run Hitman and have it remove the Potential Unwanted Program.
     

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