Help removing M

Discussion in 'Malware Help (A Specialist Will Reply)' started by TrapperJeff, Aug 30, 2006.

  1. TrapperJeff

    TrapperJeff Guest

    Last weekend a friend of mine was using my computer and as a result now I have the following which I have had much difficulty removing with Norton, Ad-Aware, and Spyware Doctor:

    i) Trojan.Anserin
    ii) Backdoor.Rustock.B
    iii) Trojan Horse (TheMatrixHasYou.exe)
    iv) Infostealer.Bzup
    v) SpySheriff Adware

    I have tried multiple things reading info off the web including the aforementioned programs as well as disabling system restore and running in safe mode and running SmitFraudFix, etc... but everytime I fully shutdown my computer and reboot it in the morning the same "infected" message comes up. It seems to be OK during the day if I simply restart it, but once I shut it down and restart it the next day I get the same infected files with the same malware/viruses. Any help would be more than appreciated as I'm obviously missing something during my attempts to fix this.

    JT
     
  2. matt.chugg

    matt.chugg MajorGeek

    Welcome to Majorgeeks!

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat[/B]
      • CounterSpy - ONLY IF you were not able to run Windows Defender
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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