Help removing malware from seriall.com

Discussion in 'Malware Help (A Specialist Will Reply)' started by nonlinear, Apr 26, 2007.

  1. nonlinear

    nonlinear Private E-2

    hi,

    my brother was doing something stupid on my moms laptop, downloaded some file from seriall.com and double clicked it. he said the file dissappeared immediately, and now the laptop has popups etc. in internet explorer. i'm in safe mode now and still getting them. I did scans with spybot and adaware, spybot removed a lot of stuff and reg entries, but apparently it's not gone.

    can anyone help me get rid of this crap? i've NEVER had spyware on my computer, and have no idea really of what to do.

    this is my mom's work computer that she needs to use tommorrow, and she can't have her computer ac`cessing porn and stuff all day.

    i've got hijack this and ccleaner, etc.

    Thanks!
     
  2. nonlinear

    nonlinear Private E-2

    k, reading and following the stickies now, sorry!
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No problem! When you finish the READ & RUN ME procedure, attach the below logs as requested:

    • CounterSpy - only for Windows XP, 2K, & NT users
    • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
    • Bitdefender - from step 6
    • Panda Scan - from step 6
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • HijackThis
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds