Help removing Virus/Trojan infection.

Discussion in 'Malware Help (A Specialist Will Reply)' started by Infrared, Aug 18, 2007.

  1. Infrared

    Infrared Private E-2

    Hello,
    I have been stumped for a few days now on removal of a Virus and/or Trojan on my computer. I am running & actively scanning with Avast Professional + Ad-Aware 2007 Pro as well as searching forums and looking for answers but have been unsuccessful.

    Scans have shown up "Virtumonde" Trojan as well as some ".VB" Trojan but I believe it has been deleted now. Explorer runs laggy while navigating & IE is being monitored by some type of Virus or Trojan as it frequently redirect to random seach sites and runs very slow.

    Tried scans and detection/deletion methods in Safemode as well as Normal Startup.

    I haven't noticed any odd/new processes running so it must be running somewhere in the memory.

    OS: Win XP Pro
    Browser: IE6
    Programs: Avast Pro, Ad-Aware 2k7 Pro & Spybot S&D.

    Here is my Hijackthis log:
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis
    • Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..
    http://www.majorgeeks.com/images/grenade.gifWhen you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
    • CounterSpy Log - only for Windows XP, 2K, & NT users
    • AVG Antispyware Log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
    • Bitdefender Log - from step 6
    • Panda Scan Log - from step 6
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • HijackThis Log
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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