Help removing Winlogon Trojan/Worm

Please follow the directions in step 6 of the READ ME and attach the requested log from GetRunKey. Make sure you use the current version of GetRunKey. (You ShowNew version is out of date too).

Also follow the directions in step 7 of the READ ME which highlighted the importance of renaming HijackThis.exe. You have the exact problem for which this is most important.

Then attach a new HJT log.

 

The files you are mentioning are intermediate temp files created by GetRunKey while building the log. They are deleted when it finishes running but only if it runs and terminates properly. I see what your problem is now! I figured it out from your ShowNew log. You used a non-valid username for MS-DOS applications. You have Gary & Darla This is a bad idea. All users should have their own user accounts to avoid changing each other's settings and for security purposes. I will give you a modified version of GetRunKey.bat to use. I made a patch to the program to avoid a DOS level problem due to this. Please download the current version from the same link and use it to get a log.

You just need to go back to the same links and download them again and you will have the current version. You aleady have the current version of ShowNew! After doing the above, you will have the current GetRunKey.

 

First you need to run MSconfig and select Normal Startup as requested in the READ ME. Then attach a new GetRunKey and a new HJT log.

You cannot truly change the account name and have all files and environment variable change with it. The account name itself can be changed but this will only change what you see when you login. Nothing else will actually be changed. Thus, there is no fix other than to create new accounts. Don't worry about it, but I do recommend that you have separate accounts for each user.

 

We may still be able to fix it! Can you boot in safe mode? If so, try doing the below!


Please download and install Registrar Lite Make sure you select a Majorgeeks download link and not the Authors!

Run Registrar Lite navigate to the following key and take ownership of it (explained further down):

HKEY_LOCAL_MACHINE\software\microsoft\mssmgr

To take ownership of the key do the following:

• Copy & Paste the registry key from above into the address bar of Registrar Lite and hit the enter key. This will bring you to the registry key.
• Click-on Security in the Menu
• Select Take Ownership
• Now leave RegistrarLite running and continue
• Now run the REGISTRY PATCH below in this message.
• Tell me the results. Any error messages?
• Now in RegistrarLite click View and then Refresh
• Now navigate to HKEY_LOCAL_MACHINE\software\microsoft\mssmgr
• Does the above mssmgr key still exist! If so, right click on it and select Delete.

Here is the Registry Patch

Now Copy the bold text below to notepad. Save it as fixWLK.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

After completing ALL of the above instructions, continue here!

Start by downloading two tools we will need

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

IMPORTANT: You should print or save the below locally, so you can refer to them while offline. You must exit all browsers before running the below steps and it would be best if you actually physically unplug your cable to the internet, reboot, and do not run anything but what I give you to do. Also it would be good to exit all processes and items in your System tray.

Do the above before continuing! Okay unplug your cable now.

Make sure you have rebooted in Normal Mode (do not open any other processes)

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of wincqt32.dll once and then click the kill button. After you have killed all of the wincqt32.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
vturp.dll

Next double click on explorer.exe and again click once on each instance of wincqt32.dll and kill it. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
vturp.dll

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {128A429E-63D6-20AE-5161-0319E9F314DA} - C:\WINDOWS\system32\cunvqre.dll
O2 - BHO: (no name) - {347438D0-5205-4336-B690-D69E7FAB2AD9} - C:\WINDOWS\system32\vturp.dll
O2 - BHO: (no name) - {60C85B4E-A272-4C43-9A6B-95FA7DEC1D4D} - (no file)
O2 - BHO: (no name) - {B0DAD720-92FD-4CEB-A1AC-CC8FD228F1EF} - (no file)
O4 - Startup: .protected
O4 - Global Startup: .protected
O20 - Winlogon Notify: vturp - C:\WINDOWS\system32\vturp.dll
O20 - Winlogon Notify: wincqt32 - wincqt32.dll (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

After clicking Fix, exit HJT.


Now we need to Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Note for IE 7 users: You need to select Internet Options then the Advanced tab and then Reset Internet Explorer Settings!


Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now click Start, Run, and enter cmd and click OK! This will open a command prompt window. In the command prompt window enter the below commands each followed by the Enter key.
del %windir%\temp\win*.*
exit

If you get an error message while doing the above command prompt step, just ignore it and continue!

Now run Pocket Killbox by doubleclicking on killbox.exe
Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.
NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\Documents and Settings\Gary & Darla\Start Menu\Programs\Startup\.protected
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\.protected
C:\WINDOWS\system32\ismini.exe
C:\WINDOWS\system32\cunvqre.dll
C:\WINDOWS\system32\jssqrkg.dll
C:\WINDOWS\system32\ssqnkif.dll
C:\WINDOWS\system32\vturp.dll
C:\WINDOWS\system32\prutv.ini
C:\WINDOWS\system32\{0322CDEC-C35B-4EE8-BF06-22CA693D1377}.dat

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).
If Killbox does not reboot just reboot your PC yourself.

After reboot locate the below folders and delete them if found:
C:\Program Files\Ultimate Defender
C:\Program Files\Common Files\{B486BCC2-0874-1033-0629-030506030001}

Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\Temp\
C:\Documents and Settings\Gary & Darla\Local Settings\Temp

Now attach a new HJT log and tell me how the steps went.

Also attach a new log from ShowNew and a new log from GetRunKey.

Make sure you tell me how things are working now!

 

No it would not normally be on a PC if you install the OS from a real Microsoft CD. But if you installed from a CD given to you by a PC manufacturer it may. However as soon as you installed AIM, you got the Viewpoint junk without them even asking you. It will be installed anytime you install anything from AOL.

You also have BigFix running which is a huge resource hog. Consider uninstalling if you don't need it. If you do want to have it, then just stop it from loading at startup by fixing the O4 line in HJT.

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

You can just run it manually if you ever need it. Anytime I get a new PC, the first things to be uninstalled are:
- anything AOL related
- BigFix and other supposed debug tools from the PC vendor
- any internet security suites
- any other trial ware

 

You're welcome and as we tell everyone, be sure to check out the below:

How to Protect yourself from malware!