Help! Started off as a malware removal, now its a processing problem.

Discussion in 'Malware Help (A Specialist Will Reply)' started by usdstudent, Apr 19, 2006.

  1. usdstudent

    usdstudent Private E-2

    Hello all,

    I am in dire need. At first I had a trojan and/or virus that said I had problems and whatnot. It was the spyware quake one. I removed it fine, but now I cannot start up in normal mode. It starts up at first, then it ceases to start the programs. I can only run in safe mode and its frustrating. I have gone throuhg all of the steps and downloaded all of the programs, but I still cant fix my problem. Any help would be appreciated. I am freaking out here.

    Heres the log:

    Edit by chaslang: Inline HJT log removed. Cleaning steps were NOT run.
     
    Last edited by a moderator: Apr 19, 2006
    usdstudent, Apr 19, 2006
    #1
  2. usdstudent

    usdstudent Private E-2

    This is an addition. I apologize:

    System info:
    Dell Inspiron 5100 Laptop
    Windows XP Home Edition
    Service Pack 2
    Intel Pentium 4A, 2400 MHz
    512 MB

    Any other info needed, please email me at mcirish1@aol.com
     
    usdstudent, Apr 19, 2006
    #2
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     
    chaslang, Apr 19, 2006
    #3

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