Help! Trojan - DHL_PACKAGE_LABEL email

Discussion in 'Malware Help (A Specialist Will Reply)' started by rd_dataman, Nov 6, 2009.

  1. rd_dataman

    rd_dataman Private E-2

    Hi,

    I got an email with a .zip attachment called DHL_PACKAGE_LABEL - I did NOT open this .zip and deleted the email. I got it over and over again and kept deleting it. I use Outlook. I have Avast antivirus which was enabled this whole time and I have contacted them but their suggestions so far have not worked, so I followed the 'Windows XP Cleaning Procedure' on here. Avast is still detecting now that I have this Trojan - I have attached my logs.

    Can someone help?
     

    Attached Files:

    rd_dataman, Nov 6, 2009
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You need to attach the correct logs. We did not ask for a HijackThis log. You need to attach the logs from SUPERAntiSpyware and MGtools (which is the C:\MGlogs.zip file specified in the procedure).

    Also your Malwarebytes log shows you took no action. Did you actually fix what it found?

    Exactly what and where is Avast saying there is a problem?
     
    chaslang, Nov 9, 2009
    #2

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